Cristina
TERRIBLE EXPERIENCE
At first i was amazed very nice product at an affordable price. I didnt have the product for more than 5-6 hrs when they "suspended" nowhere is to be found that they can suspend your service, Also is unfair that they suspend the service without warning. And if it was easy to unsuspend it i wouldnt have a problem but is not. I wrote to support NOONE REPLIES. VERY ANNOYING EXPERIENCE. SADLY I ALREADY ANNOUNCED MY NUMBER TO MY CUSTOMERS AND I NEED IT. UPDATE: AFTER 22 HRS KEVIN HELPED AND SOLVED THE ISSUE HOWEVER THEY SHOULD BE MORE TRANSPARENT IN THE REASONS ON WHAT IS HIGH VOLUME OR NOT, AND I KEEP MY ORIGINAL THINKING, THEY SHOULD NOT SUSPEND SERVICES, THEY SHOULD ENQUIRE PRIOR TO SUSPENDING. TICKET NO: 59601
Response from EasyRingerAug 27, 2025
I'm glad this got worked out for you! Thank you for sharing this. It's difficult to balance trying to screen for fraud - we do end up erroneously suspending legitimate users. We are working on ways to improve this. Thanks for bringing it to our attention here!



