Very rarely do I leave 2 reviews, but this company DESERVES IT! I placed a second order, with specific quotes I wanted on the photo so long as the celebrity was willing. I'm blown away by not only their attention to detail, but how quickly they send things back. Other autograph services take 6-8 weeks for them to send my items back. East Coast Collectors ships your in a week. WOW>
Response from East Coast Collector's ServiceFeb 16, 2024
Glad your items arrived safely... Enjoy!
JP
John P.
I got my ball back exactly as I wanted…
I got my ball back exactly as I wanted it signed including the inscription.
Response from East Coast Collector's ServiceFeb 16, 2024
Glad your items arrived safely.. enjoy!
RT
Ronald T.
Great experience!!
Great experience!!! Excellent communication and shipping!! Wonderful service!!
Response from East Coast Collector's ServiceFeb 16, 2024
Glad your items arrived safely... Enjoy!
MJ
Miguel J M.
I was skeptical at first, but ECC NAILED IT!!
I just wanted to say "THANK YOU!" for absolutely nailing my Randy Quaid autograph request! I've been hunting for this exact photo signed in a silver pen for over a year and ECC got it right! I was a bit nervous opening the package, as in today's world it's hard to find people that are accountable, but your team hit an absolute home run in satisfying my email request. I can't wait to see the look on my brother's face when he receives this as a gift, as Christmas Vacation is our favorite movie. Hope to do business with you again, soon.
Response from East Coast Collector's ServiceFeb 16, 2024
Glad your items arrived safely... Enjoy!
JA
Jennifer A.
Amazing to work with
Amazing to work with. When the first autograph piece went "missing" in the postal system, I let East Coast know and they they offered to get a new autograph done.
Response from East Coast Collector's ServiceFeb 16, 2024
Glad your items arrived safely! Enjoy!
CC
Chris C.
Home Alone Mini Poster
I received my Home Alone Mini Poster today in the mail, it turned out amazing! Thank You ECCS!
Response from East Coast Collector's ServiceFeb 16, 2024
Glad your items arrived safely! Enjoy!
CM
Colin M.
Positive experience with some caveats
I find ECCS trustworthy and had a mostly good recent experience with them with some caveats. I sent some screenprinted posters together to be signed and everything was signed as asked (correct spot on poster and character name) so no complaints there.
However the first note is that I shipped with kraft paper with absolutely mint posters, and they were returned to me directly in the tube without the kraft paper with some significant edgewear. I will eventually get them linenbacked but not the best impression compared to other consignment companies.
Second, they only provide a PO Box for shipping your send-in which means you're stuck with USPS only which is egregiously expensive for posters these days but they will ship back to you with UPS. Would be nice to be able to ship via UPS as well.
Overall, mixed experience, but I would recommend them even if I wouldn't necessarily send a poster to them in the future.
Edit: And since they deemed it necessary to respond with incorrect facts, I will be glad to respond and drop to 1 star from 3 stars. As it seems to be par for the course for their responses (via message on their website, on social media, here) to be combative with honest opinions.
"Additionally yours were also double tubed for extra protection" The return shipment was NOT double-tubed, it was a tube inside a box. And the only reason it was in both is because I sent it in that way to protect the items. So this wasn't some service you provided.
"No poster ever arrives in mint condition" Yes, they do. I collect screenprinted art, not flimsy one sheets. I take extreme care packaging them when I ship and they always arrive mint.
"its impossible for there not to be some edging on posters" and "You fail to mention that there no rips or damage other then edgewear" And I'm glad you mentioned it, I did fail to mention that the edgewear I'm referencing did in fact include some rips. I've used dozen of consignment companies and individuals, and wouldn't you know... it is possible to not damage them to this degree!
"in less than 1 week after signings" Perhaps your team should ship slower if it means protecting the items better.
Response from East Coast Collector's ServiceNov 14, 2023
Thank you for your feedback. We are happy you received your posters signed exactly how you wanted them and in less than 1 week after signings. All posters unless too thick are always wrapped in outter wrap paper. Additionally yours were also double tubed for extra protection. No poster ever arrives in mint condition and when handling full size posters multiple times for multiple signings on same item its impossible for there not to be some edging on posters. Its simply not the same as handling your own one single item vs. 100s-1000s of items for signings. You fail to mention that there no rips or damage other then edgewear which again is impossible given the fragility of fullsize poster. Enjoy your items!
BP
Bart P.
TGIF tv fan
Autographs came in great, secure packaging. will order from this company again in the future.
Response from East Coast Collector's ServiceNov 10, 2023