East Coast Collector's ServiceReviews of eastcoastcollectorsservice.com

Response from East Coast Collector's ServiceApr 6, 2025

Our customers understand that we simply cannot respond to weather your item arrived on time and thats why you have tracking to confirm delivery of your item to us. We handle 10s of 1000s of items per year as a 2 man operation. Additionally all our reviews are from genuine customers. Glad your item arrived perfectly signed in under a week after a major convention. Enjoy!

Response from East Coast Collector's ServiceDec 15, 2024

When send in bulkier items, this is standard practice with every autograph company to have items direct shipped to location. The expense of traveling the items + risk of them being shipped twice as much for signing that's are not local to us is much riskier. Glad your items were signed perfectly and items arrived safe after being signed

Response from East Coast Collector's ServiceMay 4, 2024

Glad you received your items signed perfectly and arrived safely. Enjoy!

Response from East Coast Collector's ServiceMar 31, 2024

You were not charged extra for shipping. Shipping costs are also a handling/packaging material etc. Feel free to email us to review. Additionally, you added multiple signers to your item at various occasions after you ball was initially signed. As with all signing we update on signings constantly in our facebook group. After your ball was completed it no longer could have a basic coa from JSA, it required a full LOA, which was explained to you and also take 4-6 weeks to complete after submission to JSA. You sent repeated emails/PMs every 10 days for updates with the same worry that "something was wrong with your order/item". We explained to you that your item needed to be certed by JSA, which actually had to happen twice since you added another autograph after it was authenticated initially. All your emails were constantly answered, despite your "worry" hardly poor communication. Glad your item arrived safely and in perfect condition with any issue.

Response from East Coast Collector's ServiceFeb 16, 2024

Thank you & enjoy!

Response from East Coast Collector's ServiceSep 9, 2023

Glad you items arrived signed perfectly and in safe condition. Post it notes are required to be on all send in items so we know how to have each signed with customer specifications & requests. With handling 1000s of items per year it would be impossible to look up each order individually as a signer is signing them, which is why an item must be labeled properly. This is standard procedure for every send in company.

Response from East Coast Collector's ServiceJun 12, 2023

We are happy you received your item signed by 4 of the blues brothers band safe and sound in great condition. We were not notified about the cancellation until the day of signing by talent representation. No company would cancel orders due to one signer of a group cancelling. refunds were given and rest of group all signed perfectly! Enjoy!