East Coast Collector's ServiceWe specialize in the handling of your items to be authentically autographed by your favorite celebrities & athletes at paid events & private signings.
East Coast Collector's Service (eastcoastcollectorsservice.com) has 394 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 3 reviews with 2 stars · Clear filters
Paul P.
No info on status/updates of pending orders or reasons for delay.
Response from East Coast Collector's ServiceOct 10, 2023
As with every signing, updates are regularly given in our facebook group and our signings update page on our website.
amna A.
.nothing is wrong
time C.
I reached out about having an item done, and asked about specific colors. I was told only 2 of the 4 colors I wanted would be available. I then requested alternating colors of those 2, only to be told that would not be possible after paying. I sent the items in marked as I wanted them done anyways. One was done sort of how I asked the other was not, which would have been fine, had that been the case for all ECCS customers from this signing. But another smaller company sent or brought bulk items in to the same signing, and then posted the items, signed exactly the way I had initially inquired about in all 4 colors. Moral of the story here, if you are buying 1 or 2 autographs you dont matter and you get what they want to give you. If you want what YOU want, youre gonna need to buy like 50 slots or more. It's a shame because I had heard nothing but good things about ECCS, turnaround time was great, probably the fastest I've seen. The pricepoint was unusually reasonable, the shipping was fairly priced and packed well, I wanted to have a good experience, but if I cant get what I paid for while others get exactly what I requested, I dont want to do business again. Unfortunately I know this wasnt an isolated incident as complaining in the community found several others who requested 4x colors only to be told they would only get/or just given 1 color.
Response from East Coast Collector's ServiceJul 14, 2022
Sorry you are not happy with your item. Given the logistics of having all 4 signers at the same time, doing multiple colors on every single individual order is not realistic. We have received no complaints in our group, page or email from any other customer who all understood this. Glad your item arrived safely, packaged perfectly, at an unbelievable price, and faster than any other company.
