Eahora EbikeReviews of eahoraebike.com

False advertising, deceptive practices, bait and switch on parts, theft, etc. Employees contradict one another, overall bad experience. That is our experience, and we are a media company.

PLEASE PLEASE do NOT put yourself through what I went through , this company is a joke , they promise you the moon and don't deliver crap!!! I ordered two bikes for Christmas and was told I would receive them by the 17th of Dec. , they were a NO show and after begging and e-mailing back and forth they sent one of the bikes the first week of January and told me that if I wanted the other one I would need to go pick it up at there warehouse in CA., or work something out with UPS . I never received the second bike so I asked for a refund and after going back and forth I was fed up so I had to reach out to Amazon and they credited my account within two days for both bikes . Very interesting now Eahora reaches out to me FINALLY and asked for there other bike to be shipped back to them , yes I shipped it back . you cant complain about their customer service because there isn't any !!!! when I first looked at this company they had a five star rating the issue was they forgot to put the minus in front of the five stars

Wrost costumer servie i bought the and x7 pro 500w red color. On amazon. And eahora after i purchaded the product sent me an email saying the product was already sold out and the only option they gave me was to upgrade to an other bike if i pay an extra 100 bike. This eahora peaple are not serious. They dont answer to your massages quick. And they lie and post false advertasing on amazon they list product that dont have avealeble on stock they lie to peaple and make you lose your time

Do not waste your money. I bought an x7. Front breakers don’t work. You can not use gears 1,2,3,7 bcus the chain rubs and will fall off. The rack had to be bent with a vice in order to fit. This bike goes 22 mph top speed****. Throttle response is a joke. Do not buy this item! They Want to charge $430 to return this Item!!!!!!!! And there phones operate out of China so you will be charged international fees if you need to call them!

I am writing to tell you my experience with this seller. I paid for this item and was told the item was shipped by UPS. There was even a tracking number attached to the email. When I would check ups it would come back “ package not delivered to ups”. When I contacted the seller about this she said that UPS has been really busy and they are forgetting to scan packages but don’t worry it was sent. I thought that was a bit strange for ups. So I called ups and told then what the seller told me. He basically laughed and said not scanning packages is not an option for drivers it’s mandatory. What the seller did was create a ups label for the package which put the package into the ups system BUT they did not deliver the actual package to them ...sneaky. I still have the actual email she sent me placing the blame on ups and their drivers. So these are the people you will be dealing with. If you decide to take a chance use PayPal if you have an option so you can recover your cash ...I’m in the midst of this right now