Eahora EbikeReviews of eahoraebike.com

Consistently good customer service, even after 5+ years! I purchased the Eahora X7 folding fat tire bike in 2020. Was going stir crazy in California during the pandemic and needed a new way to explore the beautiful redwoods and Pacific coast where I live. I recently purchased an extra 48v battery for long trips over hilly terrain. Unfortunately, the new battery (I thought) wouldn't hold a charge! It showed charging for 4.5 hours, but then wouldn't power the bike, and unlike my original battery, showed no charge on my voltmeter. Customer service worked with me for over a week, until we discovered that these new batteries don't behave as the originals! You have to use the key (included) to switch the battery to the LOCK position. The battery then shows a voltage and runs the bike. This is unlike the original battery, that did NOT require locking. It's a new feature that customers with X5/X7 eBikes should be aware of! Thanks to Eahora Customer Service for helping me with this!

great fit and finish, styling is fantastic, very comfortable and quick..would love to open a eahora shop in new jersey

Great customer service . Communication and assist to get my bike put together was a plus ! Up and on my way to a different kind of freedom .

Every thing that I have ever done with Eahora Is 5 star`s all the way..I could not have found a better E-Bike like the Juliet ,It`s awesome in every way ,I have been riding it for several year`s not one bad issue.I have changed a few thing`s on it like a fat seat with a back rest . I pull a nomad trailer to get groceries and going camping and fishing with it. I love this thing.And Eahora has all way`s been there when ever I needed them didn`t matter why I needed them they were there.I have never ever worked or dealt with a better company. ***** star`s. your`s truly Old E-Bike Chris N C

Thank you guys so much, they've went out of their way to help me with fenders that didn't fit right and my AM100's crank had issues and they sent me a new left crank for free, even when their supply chain couldn't help me quick enough, they made sure it happened and I bought the bike used from an old lady in the mountains, so I was amazed at what lengths they went to for me.

Great communication from the staff they even sent me a better battery. They helped me along the way with videos and really good assistance. This could’ve turned out really bad, but they actually helped me.

The Romeo is a superior ebike and we are very happy with our purchase.

I bent my rear fender supports and Eahora sent me a new one. They've always been on point with the parts, I've damaged several things being thoughtless and clumsy their product support is awesome.