Leo W.
Horrendous Customer Service, Avoid at all cost!!!!
The delivery time is 5-7 days online, but it took 3 weeks in reality. I tried to cancel the booking but they insisted on charging me an 8% refund fee. Instead, they said they would give me 40 euros as compensation which has never come. Edit: Finally received the 40 euros refund on 8/10 as promised.
Response from DYUJun 21, 2024
Hello, I'm very sorry for the bad experience you had. If you have any questions, you can contact our after-sales service email [email protected]