DX SabersReviews of dxsabers.com

Look I’m one to be patient. I first want to say that DXSABERS has sent me my saber but there were some major hiccups that I would not want anyone to go through. I ordered back in December, and I was told I would get it in 2-6 weeks. By the end of said time frame I was emailing consistently asking where it was, but they did tell me it was on the way and there was some shipping delays(major winter storm happening across the states). So I was patient in waiting. After 13 weeks I was fed up and messaged them like crazy, on Instagram, and email. But finally I got a tracking number. After 16 almost 17 weeks I got my saber. But there was a problem, and I should of noticed based on the packaging. There were parts missing from my cross guard saber. So I sent a picture to DXSabers on Instagram (if you want proof I can send them to y’all). The only responses I seem to get now are “I will send it tomorrow”, “it’s just me working, I’m sorry to make you wait.”. Like seriously I just want my pieces to finish my blade. But what happened next ruined my perception of DXSABERS. I turned on the blade after maybe 1-2 hours of total usage over 4 days, and the speaker died. It doesn’t sound good, it screeches. It has been several weeks since it arrived and they still won’t help me or give me any straight responses. Mind you I received most of my order several weeks ago. My recommendation to anyone looking to buy a lightsaber, look else where.

Ordered one half of the maul saber to see what it was like. I couldn't be happier with it. Just waiting in the other half arriving and I can't wait. Brilliant company and got InTouch really quick with any questions or queries I had

Hey everyone, Paul at DX was super understanding when I got in touch to cancel my order due to the waiting time on parts for my Obi Wan saber being longer than expected. Of course we were both disappointed, but he transferred payment back to me quickly. That’s not something a scam artist would do. He’s trying to run a small business during a pandemic and if you take the time to reach out to him (social Media applications are the easiest way to get a response quickly as they are inundated with awful hate emails which make it harder to respond that way), then you will see just how genuine and a nice guy he is. I wish DX sabers all the best and will certainly keep them in mind for my next saber project

In August of 2020 we purchased a lightsaber from dxsabers and was given a tracking number as per normal once it was apparently sent, then apparently my package was lost in freight and DXSABERS were no help at all, they would not even answer any emails, finally after about 6 months they answered me,i posted on their instagram account about my experience and they immediately responded as it was not positive but honest review, they told me they would re-send the another lightsaber and I was happy as, BUT nothing happened (THEIR HERE TO HELP) sound familiar! After asking again and again whats happening, BUT this went on for weeks and weeks telling me they will send it but it never happened,recently after pestering them enough they tried to tell me they re-sent it a week ago that would have been in late March 2021 SO they apparently re-sent it,they then proceeded to tell me the tracking number for the re-sent lightsaber which was the same tracking number as the original order, so that was a blatant lie, I will never waste my money with them EVER again and hope people are careful in future with buying from them with their hard earned money. They seem to be hit and miss on customer service and reviews. This is my honest account of my experience, $275AU dollars down the drain. I honestly wish I was one of those miracle happy customers that recieved one and are happy but I personally got SCAMMED!! RIP OFF COMPANY DONT USE BEWARE!!!!

Great lightsabers, only problem was timing, took a little while but the company is great, would recommend.

amazing company, i got my saber within a week and it is so worth it. very high quality saber. also the customer support is amazing. i talked to paul the owner and he was very polite and respectful. he even talked to me about some personal issues im going through. trust this company i promise its worth it. thanks DXsabers

The saber took a while, but it is incredible! The customer service is reliable and friendly! Would consider going through them again!

Great company!! I got the neopixel mystery box and i am so happy, had a great experience with this company and the customer service answered all my questions with great service, i will recomend this company to anyone