DX SabersReviews of dxsabers.com

Amazing quality sabers. Customer service is great. 10/10 amazing company

Fast Responses! I misplaced an USB charger for my lightsaber. I asked them about their replacement chargers so I would know that the one I will get is the right one for my lightsaber. I didn't expect that they would contact me back so soon.

Started over a conversation than him pushing the issue he wanted to contribute to my special needs son shows me a saber on video than sends us something entirely different not only that it was damaged and he admitted this long story short the experience was horrible my son received something very dangerous to hold and play with the electrical issues it had could had grounded out and exploded the lithium battery and that is the so called donation saber my saber I purchased came 3 months later and was the wrong core obviously to use on another saber which he sells to and caters to influencers he later threatened to legally have the saber returned to him I have filled compliants and legal proceedings because of this

Great customer service and communication. Product stands out from the rest of the market. Overall good experience, am looking forward to more sabers.

Amazing saber! And amazing customer service! And my dark prophet is looking very sleek and nice! Thanks again for all your help dude, Especially with the UPS problem!! Plus $99 for a saber isn’t to bad in my opinion.

Honestly one of the best saber companies I've ever worked with. Wait time is a little slow, but what could you expect when it's basically one man doing all the work. Great customer service and someone I could genuinely call a friend.

Two bad experiences with this company. Initially around two years ago I purchased two base lit sabers, that were meant to come with a bunch of extra things (kyber crystal and a few other things). It took months and months of being told "they're shipping next week" before they finally arrived. One didn't have the promised smooth swing, and the praetorian didn't have any holes drilled for the screws to secure the core, and the core was in pieces with a broken speaker. I found communication with them extremely difficult and ended up just accepting it was a bad purchase and left it at that. In February this year I noticed they had been really trying hard and apologising on social media, so I thought I'd give it another try. I ordered two proffie mystery boxes, and then waited 9 months for my product to arrive. Again getting the usual "they'll be shipping next week!" When they arrived, one was a baselit, again not even with smooth swing, and the second one was a broken neopixel, that very clearly wasnt a proffie, since it lacked a memory card. It took about a month to get a response, which basically boiled down to "sorry, sent it back at your cost". I believe in giving small businesses opportunities, and everyone deserves a second chance. Really wanted you guys to do amazingly the second time around, but it was just more of the same unfortunatly. Very long waiting times. Poor customer service. Orders were wildly incorrect, and products were not as advertised. Products were broken and poorly put together both times I placed orders. On the plus side they're a good price and the empty hilts I now have are quite good looking! Would recommend you avoid this company unless you're desperate.

Saber has not been delivered since 2 years and 10 months ago when it was ordered. Constant emails recycling through excuses saying the hilt is on hand and waiting for the cores, then email stating cores on hand and waiting for the hilt to arrive in stock. Two messages stating it was shipped, one instance the shipper hasn't gotten the package from Dx Sabers and the other time they avoid communications and block all social media contacts. Worst customer service for a product costing $400.