John
Charging time
Me and my son purchased a saber from DX Sabers at a show this past weekend, we were not sure on the charging time so I e-mailed them and the response was quick and very helpful and answered my question

We design, manufacture, and sell the most original, affordable, and highest quality lightsabers in the world. We offer sabers from every manufacturer possible to bring you the best of the best and the most variety possible. We now offer more services than any other lightsaber company on the market including but not limited to, leather wrapping, installing, repairing, weathering, and for the first time ever....We can change the color of your entire lightsaber hilt or even just a piece! We have relaunched our company to become the NEW DX SABERS in august of 2024. Along with our new head of customer service, Emma Walsh, we offer live support, new sabers every week, sabers delivered in 2 weeks or less and we are able to really stand by that fact. If any delays are caused customers may be compensated depending on the circumstances, and we have become much more dedicated to customer care and resolutions. We invite all of you to come join our DX SABERS family, and remember any saber you purchase from us will lifetime warranty every saber you own! Thank you to everyone who makes our business and living our dreams possible, and we love you with all of our hearts. May the force be with you all and if you need anything or any help please email [email protected]
DX Sabers (dxsabers.com) has 725 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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725 approved reviews, newest moderated first
John
Me and my son purchased a saber from DX Sabers at a show this past weekend, we were not sure on the charging time so I e-mailed them and the response was quick and very helpful and answered my question
Minister D.
I got my Saber and was so happy .. I love it the quality and everything about it .. I would highly recommend them. Since the moment I got in touch with them. They have been on point . Always returning and answering my questions. I spoke with them ,I am the type of person that is always asking questions, and I love how this company started and the mission that started them. Please continue doing what you do and don't allow anyone to take your shine Continue being attentive and responsible. I'm sending my Jedi fans to go to you . God bless this company and the team ..
Charles S.
I placed an order and had it the same day. I'm very satisfied with my saber and plan on buying more.
ian M.
Communication was good. Just have to understand they are still starting out. After receiving I was a bit confused and they were very helpful and responsive to me. Would buy again
Joséphine
Gosh. It started so well. Very kind and attentive customer service then I was completely ghosted. One month after making the order I received my money back yet a promise they have been posted, reassuring messages......Followed by being completely ignored. My boys were so disappointed. I think this company is very overwhelmed with orders so perhaps find somewhere else if you a re looking for a reliable company.
Response from DX SabersFeb 29, 2024
Josephine is not ghosted and we are on good terms. We are replacing her saber entirely and we are happy that she can take advantage of the lifetime warranty that we can provide. We have never ghosted her, and we have always responded to her emails. We are always here for you Josephine and we cannot wait for your boys to get the new saber!
Evan S.
I contacted their customer service to warranty a broken speaker on a saber. They were very responsive and showcased their lifetime warranty, which was very easy to take advantage of. Once they received the saber, their service and communication back was very swift and just what I needed. 10/10 would recommend
Ian D.
I spent years debating whether or not I wanted to drop money on a lightsaber. I'd always walk past the booths at the comic cons and think, "I need one of those." Well, recently, I pulled the trigger! I had a ton of questions and was very indecisive about which saber exactly I wanted. The DX Sabers team was super patient with me and answered all of my questions. They really made me feel like a friend and not just a customer. I can say it's probably the best customer service I've ever had. Are DX Sabers worth the price? Absolutely. Do they hold up over time? Yes. Will I buy more sabers in the future? 100% guaranteed and only from DX Sabers. If you are on the fence, just do it. You won't regret it, and you'll have the friendly team at DX Sabers there for you should you ever need them.
Damien M.
Very communicative, kept me informed at all stages, and the quality of the sabers was mind blowing. It really feels like having a movie prop in my hand. Was happy to answer all my questions, and also chat fandom. I’ll certainly be sharing DXSabers with my friends here!