DutyfreedepotReviews of dutyfreedepot.com

I made a purchase and I received it just fine. Their customer service always answered my emails, very transparent process. The mail arrived in my country within one week and the customs invoice process took two weeks (that is what it usually takes for any package). I'm very satisfed and will certainly do business again.

I have been using Duty Free for over 5 years now. Yes sometimes a postal worker in the the US or Israel get to smoke or sell my Camels. They have always made the shipment good and the second shipment comes faster than I am used too. Will continue to use them !

Rip off !!!!!!! Do not order from this company, my cigs did not arrive so after 5 weeks i sent an email and was told to check with my local post office to see where the parcel was Rip off !!!!!! Rip off !!!!!! Rip off !!!!!!!

Been using DFD for 2 years now. A few lost pkgs, but always re-shipped. Very satisfied & recommended. Rob in NY

i am very pleased with dutyfreedepot i received my favorite brand of cigarettes parliament lights complimentary. definitely a very good company.

There's only one government store in Quebec that sells alcohol. I order a bottle of Vodka on Dutyfreedepot.com to check the reliability. The Vodka came close, but Canada Post returned it to them. Even if the bottle is still on it's way back, they sent me another one to try again. I received it. Very good service and communication with Dutyfreedepot.com. I recommend it Thanks JC

I have been ordering from Duty Free Depot for several years. Occasionally a part of my order will get lost in transit. When I send an E-Mail regarding the problem, they PROMPTLY re-ship any missing merchandise, I have been very satisfied with the results.

I have been ordering for yrs from this company. If they ever do make a mistake or even if my order is lost, they have always made it right.