Dutch Bros CoffeeReviews of dutchbros.com

Me and my friends visited the location in Athens, TX for a get together and just to hang out, but their coffee was a little too sweet and their customer service needed some serious improvement, in that when we asked them to turn the music down or change it (the music was atrocious especially for some of the kids with us), they turned it off but followed it up with some cartoon sing alongs they turned on specifically to mess with us, since they had originally turned the music off.

Oddest Co ever... Never herd of them ever... Just opened one in my city.. Can't imagine it making it.. just goes to show you the idiot city will take anybody's money for permits & licensing.. Morons , how in the heck will this co make it only selling drinks.. I give them 8 months and there closed.

I have had Dutch Bros coffee in Phoenix AZ and it was AWESOME While visiting my friend in Maryville TN I took her to Dutch Bros raving how good they were It was AWEFUL The coffee tasted “GRAINY” like it was made with powdered milk

I go here literally everyday and order the same thing a picture perfect with an extra shot and it's really irritating because I get the extra shot maybe half of the time. I know what the difference is I drink them daily so it's sad it depends on who is working on whether or not you get what you pay for! But they are sure ready for their tips!

Sat in one of 2 lanes, other lane only had 1 car in it my lane had 4 didn't want to move to that lane andcut in front of folks that were waiting before me other customers went to the Short lane and just cut in front of the others waiting. Happened 2 times so I backed out and left, very poor setup for ordering and they are very slow. I'll use another coffee company going forward. Get it together Dutch, folks should be waited on as they arrive. No one was out taking orders as I've seen in past. This was the new store on 151st in Olathe, Kansas

FALSE ADVERTISING!!!! WHAT A RIP OFF!! My daughter lives in Oklahoma. She told me about the dog bandana give away. Her daughter's (my grand daughter's) birthday is the 30th so I told her I'd buy a gift card for them so they could go get an early birthday coffee! She drove from Wellston, OK to Shawnee, OK to the Dutch Bros there. She got there at 2:15 and realized it didn't start until 3.... "first come first served." So after driving over a half hour then waiting another 45 minutes for it to start... they tell Her YOU MUST HAVE YOUR DOG WITH YOU????? NOWHERE did it say you must have your dog with you!!! It is over 100 degrees in Oklahoma and you expect people to drag their dogs out in that heat??? There was a loooong line of cars waiting to be told about the bait and switch. People were ANGRY. It's not about the bandana! It's about LIES and false advertising! You trick people to come in then say SORRY??? Others were canceling their orders! It is illegal to trick people to come in under false pretenses! YOU STOLE MY $30! If I had known you were going to be shady about this I would have saved my money!!!

I am upset about the lenght of time it took to have my order taaken and then to receive my product.Wen i first got in line no one was taking orders. When they did take orders it took them a very long time just chatting with each car. OK if you have nowhere else to go. My total time in line was 25 minutes. When i got to pickup window my order was not ready,very loud music and chatting among the employees. My product was good. I will come back once more but expect more urgency from employees.

Fun friendly and fast service and the 911 freeze white chocolate mocha is like drinking heaven in a cup