Dutch VetReviews of dutch.com

A truly horrible service. My dog had really bad allergies where she had scratched her face till it was raw. Set up an account with Dutch and went threw the online appiontment process, This was on a Monday. The medication was scheduled to arrive a WEEK later. By the next day she had open infected sores so I contacted them to try to get the medication sent to my local pharmacy because by now it was an emergency. NO HELP WHAT SO EVER. NO I AM AT THE EMERGENCY CLINIC. NO PHONE NUMBER AVAILABLE. ALL RESPONSES WERE USELESS AUTOMATED RESPONSES. A TRULY HORRIBLE COMPANY WHO COULD CARE LESS ABUT YOUR PET. STAY AWAY

Everything was great BUT it takes about 8-9 days to get your prescriptions which is a little ridiculous! Just be aware that if you need something quick... it's not gonna happen. Also, you have 10 minutes with the vet. Mine lasted 5 and we talked mostly about the holiday. Probably saved money in the end (maybe... idk. Maybe not) but I feel the shipping should definitely be quicker!

Great vet. Very thorough visit. Good concept and company from my clinical experience with them. As a retiree I realize am unable to afford the level of coverage the dogs deserve AND unable to afford the level I have. Need the money for their food and vet bills. (So much is not covered at level of ins I have.) Have contacted company 3 x and monthly fee continues to appear on my e statement every month. Have contacted again. 🤞 MJF MS RN

Dutch was so easy to use! After years in the rescue field you just know what the diagnosis or treatments needed can be, however vetinary accessibility has become challenging. Some local vets are booked out for weeks, others arent accepting new patients, delaying crucial care. Dutch eliminated all that! Immediate scheduling was available, the exam was telehealth so really easy, the hardest part was holding my wiggly kitten. Sylvesters meds were shipped out. Ive told all my friends, neighbors and colleagues! I will use Dutch again!

Great customer service so far. They responded fast, and even thou I was unsure at first about their services, Charlie was nothing but helpfull, polite and answered all my question. I appreciated that.

I just found out about Dutch today while looking for an affordable, same day vet option for my cat who got into a kerscuffle with a stray and had an abscess. Dr. Moore was amazing and super informative. Charles was fantastic helping me out via email. And little Taco got the help he needed without his mom digging into our food money to pay for the services!! Thank you for providing this awesome service to help us keep our furbabies healthy!! UPDATE: Taco is all healed up and doing much better thanks to Dutch, Dr. Moore, and the super affordable antibiotics prescribed to him. Thank you again so much!

Do not use this fake company! They have no customer service, no active phone service gives you a number to text and no service on that line. Paid to have prescription transferred never transferred no refund. So I ordered through their pharmacy because my dog was and is still sick and over ten days now no meds and tracking numbers they gave me don’t work. Of course they have no number and will not return email or chat. People who do this to dogs or pets should be thrown in jail. Do not trust these fraudsters with your animals. This whole situation is infuriating!

Very misleading web advertising. Says you can get prescriptions for common issues without a costly vet visit. After you sign up and pay they tell you they cannot prescribe any medications. I cancelled within 15 mins of joining and want my money back