Dutch VetReviews of dutch.com

4.65,295 reviews
Animal Health

Dutch Vet

About Dutch Vet

Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.

Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: dutch.com
Website: dutch.com
Category: Animal Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nd C.

Nov 17, 2025

Dutch vets are great!

Dutch vets are great, customer service is good, the only thing that needs improvement is the prescription service. They charge fees to put in prescriptions, to transfer prescriptions, and it takes days to get the prescriptions even with rush service which costs $20 extra. Customer service can get back to me in a day but they cant call Costco pharmacy in a day to put in a prescription for my dog that urgently needs a med. That’s the only thing that prevents a 5 star review, pharmacy delays and overcharges. Sometimes our pets need the meds the same day as the appointment due to infections or other symptoms.

Response from Dutch VetNov 17, 2025

Thank you so much for sharing your feedback. We’re really sorry to hear that the prescription process felt slower or more costly than expected, especially when your dog needed medication quickly. We completely understand how important timely access to treatment is. To clarify a few parts of the process: there is a $5 fee for transferring a prescription to a local pharmacy, and while the quoted timeframe is 1–3 days, transfers are typically completed within 24 hours. For medications shipped through our partner pharmacy, we offer free 4–7 day shipping, as well as a $20 rush shipping option that arrives in 1–3 days. That said, telemedicine isn’t always meant to replace urgent, same-day care. When a pet needs medication immediately, such as for an infection or sudden symptoms, we strongly recommend visiting an in-person veterinarian who can provide same-day evaluation and treatment when it’s needed most. We truly appreciate you being our customer and taking the time to share your experience. Your feedback helps us continue improving. If you ever need help navigating the medication process or anything else, we’re always here to support you and your pet in any way we can.

About Dutch Vet

Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: dutch.com
Website: dutch.com
Category: Animal Health
Listed on Five Star Index: 2026