Dutch VetReviews of dutch.com

4.65,295 reviews
Animal Health

Dutch Vet

About Dutch Vet

Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.

Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: dutch.com
Website: dutch.com
Category: Animal Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Dutch Vet

Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: dutch.com
Website: dutch.com
Category: Animal Health
Listed on Five Star Index: 2026

Ceason

Dec 10, 2025

VERY UNHAPPY. HAVE WAITED 2 WEEKS FOR THE MEDS THEY PRESCRIBED FOR MY DOG : THEY NEVER ANSWER CALLS OR TEXTS. PAID ROR MEDICATION HAVE NOT RECEIVED IT- FEELS LIKE A SCAM

I am extremely unhappy with my current experience with Dutch. I paid to join And was able to see a vet right away and the vet prescribed medication. Initially I was happy, it seemed easy and I was excited to be able to see a vet from home. I paid for the medicine and even paid to have it rush shipped . That was November 27th. I still have not received the medicine and it says “processing at their pharmacy” for 2 weeks now. I keep reaching out and no one ever answers the phone, they constantly say their team is “offline” to do the online chat to inquire. Even though I have reached out during their listed hours. I am very disappointed and it feels Like a scam. And now I’ve spent the money to join and pay for the medication and my dog still needs the medicine and now I will have to pay for vet visit to get it. And my dog has been suffering 2 weeks without it. At this point I would not recommend it really does feel like a scam.

Response from Dutch VetDec 10, 2025

Thank you for taking the time to share your experience, we’re truly sorry for the frustration this situation has caused, and we want to make sure you feel fully supported. To clarify our outreach, you left us a voicemail on Monday, December 8th, and we returned your call and left you a voicemail within the hour. We also followed up by email right away, and we received your reply this morning on December 10th, which helped us better understand what was going on. Your case has now been escalated within our customer service department so we can get this resolved as quickly as possible. On our end, the order currently shows as delivered on December 2nd, but we understand this does not match your experience. Our team is actively investigating and will work on getting this adjusted and corrected for you. We understand how concerning it is to be waiting on medication your dog needs, especially after paying for rush shipping, and this is absolutely not the experience we want for our members. Thank you for your patience while we work to make this right for you and your dog.