Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
dutch.com
Website
dutch.com
Category
Animal Health
Listed on Five Star Index
2026
About these reviews
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The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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Absolutely a great service for the money!! I literally signed up, payed my fee with coupon for discount and added all 5 of my Cats. Two hours later I was speaking to the vet and we came up with a treatment plan. You can’t beat the price and service. You won’t regret getting this service.
Response from Dutch VetDec 19, 2025
We're happy to hear that you had such a positive experience! It's great to know that you found our service valuable and convenient for your cats' care. Thank you for sharing your feedback.
AS
Alyssa S.
Love Dutch
Had a call with Dr. Custodio today. I was able to make an appointment at 11am for 1:00 pm that same day which is super convenient. The telehealth appointment is done via zoom and they send you confirmation/appointment emails and texts to ensure you’re ready to go for your meeting. The Dr was very knowledgeable and very kind which I appreciated given the appointment was made because I believed my cat had a respiratory infection. After talking about various treatments and options we went with the best one for Norman. Very happy I found Dutch without having to take my cat who is not very keen on car rides or vet offices and he was able to be seen safely and comfortably at home. I cannot recommend Dutch enough!
Response from Dutch VetDec 19, 2025
We're happy to hear that you had a super convenient experience and that the same-day appointment worked well for you. We're glad the doctor was knowledgeable and kind, and that Norman was seen safely and comfortably at home. Thank you for recommending us!
PM
Patrick M.
Vet walked me through the visual exam
Vet walked me through the visual exam, instructions and meds. Very good and easy process to make the dog better.
Response from Dutch VetDec 19, 2025
We're glad the process was easy to understand, and your dog is improving. Thank you for your positive feedback; we appreciate it greatly!
BB
Brandie B.
Kind
Kind, knowledgeable, thorough and convenient
Response from Dutch VetDec 19, 2025
We're happy to hear that you found our services helpful and convenient. Thank you for your positive feedback!
LU
Luis
Will keep Dutch forever!
The doctor was very knowledgeable, the call was everything we expected, and the recommendations were exactly what our dog needed.
Response from Dutch VetDec 19, 2025
We're happy to hear that the consultation met your expectations! It's great to know the recommendations were helpful for your dog. Thank you for your feedback.
JO
Jonathan
Amazing company idea, clusterfunk of execution
So I was just trying to get a flea med prescription for my dog. Waited 4 days for a zoom meeting only to find out that 1. I was set up for a triage call when I specifically asked for just a prescription call.
2. The vet scheduled doesn't even have Oregon licensing and couldn't give prescription anyway.
3. Then come to find out that even if they got all that right they still couldn't do anything because of an oregon law requiring see the dog in person.
So in conclusion this company made me wait half a week to do nothing, waste my time with random hoops, and then tried to get me to schedule with the "right person". I'm beyond frustrated and hope this saves others time by avoiding this steaming pile of a company. The only bright note is that Lance in customer service was delightful and handled my refund for cancelation.
Response from Dutch VetDec 19, 2025
We’re really sorry to hear about your experience and understand how frustrating this must have been, especially when you were simply trying to get flea medication for your dog. We appreciate you taking the time to share this feedback.
We’d like to clarify how our process works, particularly for Oregon. During sign-up, clients are required to enter their state, which allows our system to present the specific requirements for that state in order to be seen virtually. For Oregon, clients must provide their local veterinarian’s information, confirm that they have attempted to obtain in-person care but were unable to do so, and check a box confirming their pet has been seen by a veterinarian within the last 12 months.
Once an appointment is scheduled, if these requirements are not met or if the visit does not qualify for a prescription under state regulations, the platform also displays a notification indicating that the appointment will be advice-only.
That said, we understand how the delay and the appointment type could be frustrating, particularly given your expectations going into the visit. While this information is presented during sign-up and scheduling, we are continuing to review how these details are communicated to ensure expectations are as clear as possible upfront.
We’re glad to hear that Lance was able to assist you and handle your refund, and we’ll be sure to pass along your kind words to him. We have also reached out here to gather more information so we can look up your account and see how we can help and learn from this situation.
Thank you for sharing your feedback
JM
Jenna M.
Absolutely AMAZING!
So grateful for this service already!!!! Everyone is so kind, prompt and most helpful!!! Vets are well-informed and personable. The convenience alone is worth it, but the stress-free environment and comfort my dog feels not having to go into a vet office with a bunch of other nervous dogs is amazing!!!
Response from Dutch VetDec 18, 2025
We're so grateful to hear that you're happy with our service! It's wonderful to know our kind, helpful team and well-informed vets provided a stress-free experience for your dog. Thank you for your positive feedback!
DS
Deborah S.
I highly recommend Dutch!
I highly recommend Dutch!! My experience has been wonderful with Dr Dawes.It’s so comforting to know I’m just a phone call away for any non emergency issues that arise as a pet parent.Kudos to Dutch and to all your excellent staff members
Response from Dutch VetDec 18, 2025
We appreciate your recommendation of our service! It's great to hear that you've had a wonderful experience and find comfort in our accessibility for your pet care needs.
