Dutch Vet Reviews | Read Customer Reviews of dutch.com

Dutch Vet Reviews | Read Customer Reviews of dutch.com

Dutch Vet reviews

5,295 approved reviews, newest moderated first

Liahm H.
Jan 8, 2026
Ordered expedited medicine for my pet
Ordered expedited medicine for my pet, it's been days and I can't even get an ETA on where it is, their customers support and overall help is awful.
Response from Dutch VetJan 9, 2026
We’re really sorry to hear about this experience, we understand how stressful it can be when medication for your pet is delayed. We’ve reached out here to get your details so we can research what’s going on and get you taken care of as quickly as possible. Thank you for bringing this to our attention, and we appreciate your patience while we look into this.
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Samantha R.
Jan 8, 2026
This was an easy way to get my dog a visit !
This was an easy way to get my dog a checkup for her dye eye and allergies. Did not have to worry about the stress she gets about going to the vet. The vet was very personable and went over the different things. She made she to also speak to my dog as if we were at the vet. Great and quick experience.
Response from Dutch VetJan 9, 2026
We're glad you had a great experience! It's wonderful that your dog's checkup was easy and stress-free, and that the vet was personable and thorough. Thank you for your positive feedback.
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Sally
Jan 8, 2026
Paid for a full year
Paid for a full year, booked an appointment, no one called, so now I want a full refund! This seems like a scam! Beware! After calling the 2 contact numbers all day and leaving messages, someone finally called me back and apologized for my experience with them. They said that they were working on giving me a full refund to my credit card.
Response from Dutch VetJan 9, 2026
Hi there, we’re really sorry to hear about your experience and understand how frustrating that must have been. We want to clarify that Dutch appointments are conducted via a Zoom video call, not a phone call. When you book an appointment, you’re sent a link to join the Zoom visit directly with the veterinarian at your scheduled time. That said, we absolutely want to look into what happened here and make this right. We’ve reached out to get more details, and we encourage you to contact us at [email protected] and reference this review so our Care Team can review your account and get you taken care of as quickly as possible. We appreciate you bringing this to our attention and look forward to resolving this for you.
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Angie F.
Jan 8, 2026
Convenient and Professional Care
Love the convenience of being able to have a telehealth appt. The doctor was very knowledgeable and pleasant to deal with. She was proactive with treatment of my pet’s symptoms.
Response from Dutch VetJan 9, 2026
We're happy to hear that you found the telehealth appointment convenient and the doctor knowledgeable. We appreciate your feedback regarding the proactive treatment.
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Amber U.
Jan 7, 2026
So easy to use and quick appointments…
So easy to use and quick appointments available. For flea and tick renewals this was great! Sitting on our couch sipping coffee and got a chore off the list! Thanks Dutch!
Response from Dutch VetJan 9, 2026
We're happy to hear that you found our services easy to use and efficient for your pet's flea and tick renewals. Thank you for your positive feedback!
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Lindsay D.
Jan 7, 2026
Excellent First Vet Appointment
My cat just had his first vet appointment with Dutch and it could not have been better! The vet was so friendly and immediately knew what was going on with Slippers. The process was so simple. This is a gamechanger for my busy family that has multiple pets! Highly recommend!
Response from Dutch VetJan 9, 2026
We're happy to hear that Slippers' first appointment went so well! It's great to know the process was simple and convenient for your family. Thank you for recommending us!
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danielle C.
Jan 7, 2026
I’m surprised how all to process was…
I’m surprised how all to process was easy and fast! Problem solved in a way that saved me time and money! I’ll definitely recommend Dutch to my friends!
Response from Dutch VetJan 7, 2026
We're happy to hear that our process was easy and fast for you! We're so glad we saved you time and money, and we appreciate your recommendation!
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Lisa T.
Jan 7, 2026
This is an invaluable service to give you peace of mind in dealing with your pet's health
I have a local vet that I visit infrequently and trust, but because of the high cost I hesitate to schedule appts to get advice about issues that arise regarding my pet's health. This service allows me to ask questions to an experienced vet, know whether the problem is something I need to deal with urgently or not, and get a second opinion on things my local vet has recommended. It brings a lot of peace of mind knowing there is someone I can reach out to inexpensively for advice.
Response from Dutch VetJan 7, 2026
We're happy to hear that our service provides you with peace of mind. It's great to know you find value in having affordable access to veterinary advice and second opinions. We appreciate you sharing your positive experience!
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