Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
dutch.com
Website
dutch.com
Category
Animal Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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It’s helpful to not have to go to a vet and wait in the room.
It helps e because my work schedule is erratic and I can do it anywhere.
I really really love the doctors I have spoken to.
They are thorough and really care.
Response from Dutch VetJan 20, 2026
We're happy to hear that our services fit your schedule and that you appreciate the thorough care from our doctors. Thank you for your positive feedback!
JF
Jennifer F.
Staff was very nice and helpful
Staff was very nice and helpful. Got me right in with my dog Lucky Bug. Did really good with Lucky and helped him out a lot. Thank you so much. Lucky's vet from now on.
Response from Dutch VetJan 20, 2026
We're happy to hear that our staff was helpful and that we could assist your dog. Thank you for choosing us to care for Lucky Bug!
MR
Maria R.
Kind and Understanding Vet
The veterinarian was prompt on time and very sympathetic for whatever questions and concerned I had about my cat. She was very knowledgable and explained things very plainly. She even took into consideration my budget and described exactly how my cat should be improving.
Response from Dutch VetJan 20, 2026
We're happy to hear that the veterinarian was prompt, sympathetic, and knowledgeable. We appreciate that she considered your budget and explained your cat's expected improvement. Thanks!
MM
Mark M.
Fast and to the point. Addressed all of my concerns.
Very quick and to the point. My concerns with my cat were addresses and treatment was ordered.
Response from Dutch VetJan 20, 2026
We're happy to hear that your cat's concerns were addressed quickly, and treatment was prescribed. Thank you for your positive feedback!
SB
Sarbani B.
Very rude vet
Very rude vet, late to the appointment. Couldnt make out my doodles name. Had absolutely no bedside manner. I am a physician and am truly astounded at the situation. I was asking for a broad spectrum eye drop for my little guy who has conjunctivitis, she was asking me to go get a bunch of ophthalmologic tests at the vet. I could see she had no interst whatsoever in really getting a history. Astounding really
Response from Dutch VetJan 23, 2026
Hi there, thank you for taking the time to share your experience. We’re sorry to hear that this visit did not meet your expectations.
Our veterinarians aim to provide respectful, attentive care, and we regret that this interaction felt otherwise. In some cases, if a veterinarian determines that a condition may require a more in-depth examination or diagnostic testing to ensure appropriate and safe treatment, they may recommend an in-person veterinary visit rather than prescribing medication online.
We understand how frustrating that can be, especially when you’re seeking timely relief for your pet, and we appreciate you sharing this feedback. Your comments will be reviewed with our clinical team to help improve the experience moving forward.
If you’d like to discuss this further, our customer care team is available to assist.
SR
Summer R.
They set you up in a nightmare order…
They set you up in a nightmare order TRAP. The only place you will learn you are about to get trapped into a Auto Ship Monthly is a tiny 5pt type face printed in a 30% gray tone far below your final total purchase price. It took days of arguing with them, a formal case opened with PayPal against their unethical practices as well as one filed with our State Attorney General to get them to finally give up the position “It’s Not Our Fault”…and all for just one supplement bottle I had to go thru to get them to finally remove the Auto Ship trap.
Response from Dutch VetJan 23, 2026
Thank you for sharing your feedback. We’re sorry for the frustration this experience caused.
Dutch is a subscription-based service, and subscription details, including auto-renewal and shipment cadence, are presented during checkout. That said, when you reached out to our customer service team with concerns, we assisted with your request and issued a refund, even though the order had already been processed and was unable to be stopped from shipping. As a result, you still received the order in addition to the refund.
Our intention is never to make customers feel misled or frustrated, and we regret that this experience did not meet expectations. We appreciate you taking the time to share your feedback.
If you have any additional questions or need further assistance, our customer care team is available to help.
TJ
Tarah J.
He was knowledgeable and concerned
He was knowledgeable and concerned. He came up with a great plan going forward including follow up to make sure we are on the right path. His assessment gave us confidence.
Response from Dutch VetJan 20, 2026
We're happy to hear that the assessment and plan gave you confidence. It's great to know the follow-up is helpful, and we appreciate your positive feedback!
FW
Felicia W.
The Doctor was so helpful and knew my…
The Doctor was so helpful and knew my pup needed medication to make her feel better. This was a great experience for me and so glad I chose Dutch to have my pup seen by a medical professional!
Response from Dutch VetJan 20, 2026
We're so glad the doctor helped your pup feel better with medication. It's great you had a positive experience and chose us for your pup's care!