Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
dutch.com
Website
dutch.com
Category
Animal Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The staff was knowledgeable and compassionate. They made recommendations that fit our needs and our pets needs. The service was easy to schedule and worked with our busy schedules. That is honestly the main reason I got this was due to the ability to schedule appointments at times that work for us. Not typical vet hours.
Response from Dutch VetJul 16, 2026
We're so glad to hear that our staff was knowledgeable and compassionate, and that they made recommendations that fit your and your pets' needs. We appreciate you highlighting the convenience of our scheduling options!
MB
Marilyn B.
Great experience
Great experience, a game changer
Response from Dutch VetJul 16, 2026
We're so happy to hear that we've made such a positive impact! Thank you for your wonderful feedback.
JZ
Jill Z.
Great experience!
Easy and quick! Great experience. Dr. was knowledgeable.
Response from Dutch VetJul 16, 2026
We're so happy to hear that your experience was easy and quick, and that our doctor's knowledge was evident. We truly appreciate your positive feedback!
LC
Lisa C.
Getting my flea and tick prevention and…
Getting my flea and tick prevention and heartworm prevention without the $300. Office visits
Response from Dutch VetJul 15, 2026
We're happy to hear that we could help you with your pet's preventative care needs conveniently and affordably.
TH
Theresa H.
Was concerned for my dog
Was concerned for my dog. Explained to vet everything going on. She was very helpful
Response from Dutch VetJul 15, 2026
We're so glad we could provide helpful support for your dog's care. We appreciate your kind words.
DE
Demoniche
Very pleasant overall experience, thus far.
The veterinarian was very informative and was able to simplify things for some of the other members in the household that had difficulties understanding some of the technical aspects of the discussion.
I was able to get an appointment next day for four cats that all have the same issue, which is unheard of at a physical veterinary location.
And it is much more reasonably priced than anything we would get from any other place we could go for this kind of care.
Response from Dutch VetJul 15, 2026
We're so pleased to hear that our veterinarian was informative and made complex information easy to understand for everyone in your household. It's wonderful that you were able to secure a next-day appointment for all four of your cats, and that you found our pricing to be reasonable. Thank you for sharing your positive experience!
TR
Thomas R.
Online service
Online service
Response from Dutch VetJul 15, 2026
Thank you for sharing your review.
JB
Jason B.
Easy access to vets and that is all the good there is.
There is no problem at all getting an appointment set up with a vet. The vets are usually very informed and helpful. The prescription order, that is where the problem starts. For one, you have to use their pharmacy. You cannot just get a prescription to fill locally. And the cost of their pharmacy items are very inflated.
When you do order, you may get it in a week, or it may never come. If you call for support, you will wait in a queue for quite a while and usually get a message that says no one is available. Please leave your info and we will call you back. The don't... ever.
If you use the email address for support, you will get a reply. Usually it will be something along the lines of they will check on the order for you. That is not going to happen. So, if you have something urgent, like an ear infection, and you need topical antibiotics, just go to a local vet. As I write this, I have yet to have any actual support for an order I placed 9 days ago and which FedEx says has not yet been shipped. The cost? For a tiny tube of topical antibiotics, it was $100.
The website says you can opt to use a local pharmacy and directs you to a web link. That link does not list the medication.
At the time of writing, I am now on day 11 since the order and still no medication. I did finally get in touch with a human on the phone who told me they would check on it for me. At no time did they indicate a tracking update, a new order, or an estimated time for deliver.
Response from Dutch VetJul 16, 2026
Thank you for the detailed feedback, and we're glad the appointment process and the vets themselves have been solid. On prescriptions, you're not limited to our pharmacy, you can transfer to another local or online pharmacy at any time, which may be a faster option for something urgent like topical antibiotics. We also offer price matching if you find a lower price elsewhere.
We do see you called in on Tuesday, 7/14, and spoke with our phone team, who provided tracking on your order and confirmed it's expected out for delivery on Friday, 7/17.
We're sorry for the delay and the trouble reaching support along the way.