Dumpsters.comDumpsters.com is an innovative waste management company that specializes in dumpster rentals and other site services. Founded in 2009, Dumpsters.com is based in Westlake, Ohio, and has a nationwide reach, providing dumpster rental services to homeowners, contractors and businesses alike.Ready To Order?Order Now
Dumpsters.com (dumpsters.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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771 approved reviews, newest moderated first
John L.
I rented a 15 yd roll-off for brush removal. Everything went flawlessly from the on time delivery to the pickup date that I requested. The roll-off was clean, very functionable (rear gate worked well) and the price was significantly less than other dumpster/roll-off rentals. I would rent from dumpsters.com again.
Charles
They seemed quite organized, the dumpster arrived and was picked up without problem. Customer service was easy.
Sarah J.
I would give zero stars if I could. Worst experience ever! I don’t even know where to begin. First of all, they never delivered the dumpster on the day they were supposed to. Secondly, I asked them to look at the location prior to the delivery to make sure that the dumpster would fit and they failed to do that and therefore could not deliver the dumpster on the scheduled date. I had to reschedule and obtain a city permit to have them put the dumpster in the street, and again, they did not show up on the date of delivery as was scheduled. They claimed it was because they did not have the permit number but this is an untruth because I gave the permit number to three different representatives and I even emailed it to the company. These people don’t know how to run a business. I waited all day for a dumpster that never showed up on two separate scheduled days. I finally had to cancel the dumpster delivery altogether because it was just a waste of my time. A totally disappointing and aggravating experience and I would never recommend this company to anyone. EVER. Also, they never call back when they say they will.
Response from Dumpsters.comSep 14, 2020
Hi Sarah, We understand your frustrations and sincerely apologize for the service delay. Thank you for the feedback as it will be used to improve.
Jeff
Great service and communication.
Response from Dumpsters.comSep 8, 2020
Jeff, Great customer service is very important to us! We are glad to hear about your positive experience.
TC
Great customer service and prices, would recommend!
Response from Dumpsters.comSep 8, 2020
TC, We are very appreciative of your business and thank you for your positive star rating.
Miguel B.
This is the worst experience ever, I rented a dumpster we put drywall in the dumpster and they said it weighted 6.5 tons. It was not even full. They never game me proof !!!!! I'm suppose to take their word for it!!!
Response from Dumpsters.comSep 4, 2020
Miguel, We are sorry you exceeded the agreed upon weight limit. Our representatives remain available to send you the weight ticket, which confirms the validity of the charge. Thank you for your feedback.
Mark
Great price. Delivered and picked when scheduled. Will use again.
Response from Dumpsters.comAug 27, 2020
Hi Mark, Timely service is important to us. Thanks for this valuable review.
Monique M.
Terrible communication! My card was on file with this company for months. They did not charge it, after they were given permission to. I tried multiple times to get in contact with them and received the runaround. Then they removed the dumpster after I asked them not to and tried to charge me a removal fee. Plus late fees. I would not recommend. How do you give a customer that wants to pay the runaround?!
Response from Dumpsters.comOct 5, 2020
Monique, We have attempted to resolve your concerns, but you have decided to not share your customer information. We are very sorry for any issues. Our representatives remain available.