Dumpsters.comReviews of dumpsters.com

The company was very professional

Always a fast, professional, straightforward reservation process. Fair price and prompt digital drop and pick ups. I use them everytime.

I am so disappointed at them. Looking through the window, the driver was going around and around our street. I came up to him and told him what was the problem? He said I will go around the street again to come from the other angle; I said OK, but you are perfectly fine to drop the dumpster; it will be right in my property even if you don't enter my property. He said: No I will come from another angle. Waiting for him to come back (our street has two entrance or exits), he never showed up. Two days ago had snowed, but the roads were very clean. I called "the customer service" and a girl (from the voice she sounded very young). I told her that the driver lied to us and never came back. She told me that your property was not cleaned. There was barely 0.05in in the ground. I replied that it was a clean area and as a matter of fact, the driver did not have to enter my place; he could have dropped it very easy just by staying at the street and if that was the case why the driver did not tell us? She was extremely rude. I asked for a supervisor...she said I am the supervisor. They took $157.00 form my credit card. I told her this is stealing my money. She did not care.

TJ introduced me to the enterprise account and has been awesome about helping me keep track and schedule all of the dumpsters we order at my place of business. He's quick to respond to my requests and goes above and beyond to make sure my preferences are met.

I would NOT recommend Dumpster.com! I was mislead on drop off time, costing me an additional $630 to pay for labor and equipment to remain on site. I called for the dumpster to be picked up on the 3 day, to which they let it remain on site trying to charge me an additional $25 a day x10! The dumpster remained on site for 2 weeks! Customer service was horrible, the individual who was my "account manager" Dustin, could never be reached and had a real piss poor way of handling things, basically when informed them that I was mislead, Dustin said I'll listen to the call and give a discount on your next rental, I let them know I'll never use Dumpster.com & Dustin response was why should I bother listening to the call then? We'll Dustin it's called Customer satisfaction and making sure you're employees don't mislead customers costing them an additional $630 that was not in the budget! I highly suggest you call your local waste management in your area and beat out the middle guy who will only screw you"dumpster.com"

Will never use again

They were very professional and knowledgeable. My first time renting a dumpster and I can not believe how easy and smooth it was from delivery to pickup. Thank you.

The people were all very nice and answered all my questions I had.