DudaReviews of duda.co

As a non-techie who doesn’t have the time nor desire to figure out Wordpress all over again, I wanted to try Duda because my GoDaddy website looks very plain & boring. Some of Duda’s templates look really nice & colourful, but when I went on to edit two & previewed them, everything was so slow to load & the transitions, clunky. I even took out the ONLY two fade effects I used and reduced my videos, but to no avail. As I’m running a non-profit website, the miserable load is really bad for visitor retention. I feel like I’ve wasted so many hours just for nothing. What a pity cos Duda has so much potential for customers like me. The mobile, tablet & web view need to be edited individually too but whatever I rectified in my tablet view always messes with how it appears in web view. It feels like I’m in the endless vicious cycle of Wix realm all over again. I have been trying to stay optimistic for 5 days & still on their trial period. And Duda isn’t exactly cheap. Let’s see how I feel about it tmrw. If I don’t feel positive I might as well don’t part with my money & just stay with GoDaddy. Plain as my website is, at least it is much cheaper, loads ultra fast & we’re still first on Google search. Not to mention the availability of customer service. I just have to find a way to un-bore my design. This is just me consoling myself.

As a web designer for over 5 years, I've relied on various website hosting platforms. However, my recent experience with Duda was an absolute nightmare. Let me explain. I accidentally cancelled my yearly plan, intending to avoid automatic renewal at the end of the term. Big mistake. This seemingly simple action resulted in the immediate unpublished status of ALL my client websites! These are paying clients who depend on their websites being live. Needless to say, I was furious and incredibly disappointed. Duda's communication regarding cancellation consequences was misleading. Their information stated websites would remain active until the subscription ended, yet mine were unpublished immediately. This contradiction added insult to injury. To "fix" the issue, Duda offered a convoluted workaround. Their solution involved me restarting payments on a monthly plan, with the promise of manual refunds every month. Here's the kicker: there was no guarantee these refunds would be processed! On top of that, the process seemed like a huge hassle, requiring me to submit monthly refund requests. The most shocking part? Despite my over 5 years of loyalty as a customer, Duda refused to reinstate my original plan as a one-time exception. This lack of customer support solidified my frustration and left me feeling completely undervalued. In short, avoid Duda AT ALL COSTS! Their unclear communication and unwillingness to find a customer-centric solution have left me fuming. There are far better website hosting options available that prioritize clear communication and value their customers. My advice? Run far, far away from Duda!

As someone who specialises in creating cost-efficient websites for business owners, I can't and wouldn't recommend Duda to anyone. The countless problems with Duda make my job extremely difficult due to the amount of time I have to spend troubleshooting the most idiotic hurdles they place at every single corner. I've unfortunately been using Duda for close on 3 years now (not by choice) and my sanity has plummeted due to this. I am constantly finding myself having to find ways to work around the downfalls of Duda which consistently turns a 1 week project into a 1 month (or more) project. Even the most basic features are clunky and inefficient and instead of fixing them, Duda seems determined to add more unnecessary features that are inevitably clunky and inefficient. To add insult to injury, when they DO finally try to improve the basic features they end up making them even worse. The latest mind-boggling change they've made is that when you try to move a widget down your page (text box, button etc) instead of simply moving the widget it will try to minimise the size of the widget. Why?! Why even change it? This was about the only thing that worked consistently and is the most basic function and with one change they've made it unuseable. Optimisation is an unknown concept on this platform. For example, you have three versions of any individual site; desktop, tablet, and mobile. However, while this sounds helpful, not one section/widget/text box will automatically resize for tablet which means you then need to go through every single section of your desktop site, duplicate everything and hide the duplicated sections on the desktop site before then going through everything AGAIN to resize and optimise for tablet. While the mobile version will convert certain widgets from desktop it does so in such an inefficient manner that for 9 out of 10 sections you will have to repeat the same process that you did for the tablet version. I have been pushing for our company to move to another platform since I started working here nearly 3 years ago but unfortunately, it has become almost impossible with the amount of websites we have running through Duda at this point. I would need to abandon all responsibilities and focus every bit of my time to be able to transfer everything over to another platform properly which I simply can't afford to do. For anyone looking to create a website or any agency looking for the best platform, avoid Duda at all costs. No matter what it is that's attracting you, I can promise you with no doubt in my mind that it will NOT be worth the trouble this platform will cause you in the long run. Now speaking to Duda directly. You have ridiculously lazy and incompetent development. How you can continuously get things so wrong and blatantly ignore the obvious downfalls in your platform tells me you're either not capable of making improvements or simply don't care. There is absolutely no merit in trying to claim ignorance, I have read other reviews, and I have many, many, many times spoken to your team to make improvements and if anything it just gets worse.

Duda is a joke. Name a website builder that doesn't support 2FA/MFA for its paying customers? I'll tell you, it's DUDA. Their website builder is always lagging, has bad performance overall, it doesn't work well with other plugins, and their widgets are completely outdated. I would not recommend it!

INFINITE STARZ

I've been with Duda for 3 years now, then they took away their chat function without telling anyone! Still charged the same amount for the team plan! 330 a year plus website costs at the time I had 10 websites on there so another 150 pm and tried to cancel ... To downgrade to a monthly package per site 1 - they don't update their DNS records automatically, my site is down for the whole weekend no support for new customers over the weekend, at all then when id had enough, they only allowed you to export your site if you had the agency package Good Luck Duda absolute scam I now have to carry on paying for a monthly subscription, the site is not live and i will be have to rebuild the site page for page on WordPress Marvellous Duda, great job of backing me into a corner and then not allowing you to leave, It's my site why can I not export it on any package Sold a team plan, changed to a not team plan without notice and your site is not your site

i thought about giving it a 2 where it worked at first and got me happy but it keeps changing things without my doing and now i'm stuck with them i have lost out on so many hours i don't want 2 start again. service saved them. prompt service at that. but i was still stuck n lost the page 3 stars

I used to love Duda but since they removed their live chat support for lower tiered plans I cannot recommend it any longer. It was always a bit clunky but overall it was super versatile and easy to use for a non-techy, but without live chat support the clunkiness is too much of an issue to wait 1-2 days for a response by their email support. If you're getting a plan with live chat then I'd say go for it, otherwise don't bother - you'll just end up frustrated.