Eva I.
Duda has the best customer service and…
Duda has the best customer service and actually has live support chat unlike squarespace. It's really personable and friendly and solutions are made efficiently
Duda is a web design platform for companies that offer web design services to small businesses.
Duda (duda.co) has 176 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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IT & Communication · Spring Valley, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · Los Angeles, California
Excellent
176 approved reviews, newest moderated first
Eva I.
Duda has the best customer service and actually has live support chat unlike squarespace. It's really personable and friendly and solutions are made efficiently
MJ M.
Easy-to-use drag-and-drop functionality, making the design process efficient even for those with limited technical skills. The platform is also highly responsive, ensuring sites look great on both desktop and mobile.
Justin C.
Duda has been a wonderful partner for our agency. Their platform is so easy to use, and is constantly updated with the most up-to-date and market ready widgets and apps. I have nothing but positive things to say about Duda the platform and Duda the organization.
James R.
Duda is so helpful and the software is amazing!
Nat R.
The software is simply the best--and our agency has tried them all. The support team and staff is great as well. Duda has allowed us to reduce our build times by 70%--that's right 70%. A game changer for us. This allows us to help SMBs compete against much bigger companies as we can charge reasonable rates.
Robert B.
I have been dealing with Duda's complete lack of communication for over a month now, and it has been an absolute nightmare. My account has been completely unusable because I can't republish my site at all, and despite countless attempts to get their team to fix the issue, they have been utterly useless. The customer service is hands-down the worst I have ever experienced. Not only do they not care about their customers, but they also seem to have no interest in resolving critical issues that affect people's businesses. I've had zero follow-up, zero updates, and zero solutions. Duda's blatant disregard for their users is appalling, and they have made it abundantly clear that they do not value customer relationships. I would strongly advise anyone considering using this platform to steer clear—if you run into any issues, expect to be completely ignored. Avoid Duda at all costs. They don't deserve your time or money.
Ian J.
Accidently purchased two instances. Extremley hard to cancel. Cant remove credit card. Support is poor and functionality is average.
J. J.
They are the worst. They've consistently tried to push me to paying for something I don't need and can't use. Final insult was making my mobile site unusable and refusing to assist with the problem. I'm not a tech "newbie" - these people are utterly incompetent. The final insult is they make cancelling your account virtually impossible. Next stop is BBB.