mathew G.
The support is no good when you have…
The support is no good when you have technical difficulties. I have a business and it’s been 3 days with nothing no reply etc. Not happy at all.
Duda is a web design platform for companies that offer web design services to small businesses.
Duda (duda.co) has 176 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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IT & Communication · Spring Valley, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · Los Angeles, California
Excellent
Showing 3 reviews with 2 stars · Clear filters
mathew G.
The support is no good when you have technical difficulties. I have a business and it’s been 3 days with nothing no reply etc. Not happy at all.
Mike D.
I used to love Duda but since they removed their live chat support for lower tiered plans I cannot recommend it any longer. It was always a bit clunky but overall it was super versatile and easy to use for a non-techy, but without live chat support the clunkiness is too much of an issue to wait 1-2 days for a response by their email support. If you're getting a plan with live chat then I'd say go for it, otherwise don't bother - you'll just end up frustrated.
J. B.
Duda has no second factor authentication, which is a shame from a security point of view because all professionnal tools provide this security feature. Without second factor authentication, the risk of a Website built with Duda is very high and shouldn't be considered. Unfortunately another more secure Website creation platform should be used if you don't want to be hacked.