DudaReviews of duda.co

We’ve worked with Duda for 15 years. If the platform has continuously improved, the customer service has become abysmal. Even though we have had an Agency subscription, it’s been 3 weeks since we first contacted them with an issue. We are yet to receive a response. Worse, we tried to contact them again to no avail. As a result, have started the migration of all our clients’ websites to another platform. We cannot in good conscience leave our customers hanging.

Used to be an okay and pretty easy websitebuilder, now they are getting sellouts and charging for every little feature. Used to be able to copy and paste sections from and to different pages, now u need a much more expensive plan to use this simple feature. In the past u could also save sections and re-use them from the library.. well, this feature is gone aswell for the least expensive option.

Constant problems, contact support never bother. Overcharging me for no reason at all. Charging me $119 a month for 1 site, absolute joke of a company.

A platform that only focuses on paid features, how to nickel and dime its “partner” agencies, instead of improving simple features which are lacking big time. Unethical business practices

Tried to cancel my website hosting several times using their instructions on how to make an account inactive. Then i continue to get charged because of some other setting you ALSO have to turn off even when all accounts are already INACTIVE.

they charge for every single little thing and there is now easy way to transfer the website to another platform... stupid.

Wasted much time with this software !!! Complete waste of time. Does not appear anything at all like the editor screen nor the preview screen. In fact, when the site was published, it appears online at the published domain name on my desktop totally different than it does on other's screens. This makes the software very deceptive and sucks out your time. It is as if someone was intentionally attempting to waste your time and resources, this is how they would do it. Be very cautious with them. Do not simply trust the editor, nor preview, nor not even the desktop on your own IP. You literally need to walk and knock on your neighbor's door and ask to borrow their screen to get an accurate accessment of your work progress.

I've been a customer of Duda since 2020. You'd think they would care about long term customers, but they don't :) I am a single designer with one website and they are asking me to pay 65 A MONTH for one website. I saw their competitor WIX charges you 25, the same Duda charges you for the lowest package, for a medium package that includes AI and all that. Duda is the worst platform I've ever come across, only getting worse throughout the years, and I hope they go out of business for how much they 'care' about their customers