Nick
When its time to cashout my winnings
When its time to cashout my winnings, they kept giving me the same BS excuse about how they never received my ID Card and proof of address. One of their agents even said they did receive my documents but then after that they said they never received it again. Its all a scam. Dont waste your money with them
Response from DuckyLuckDec 11, 2025
Hello Nick, Thank you for taking the time to share your experience. We understand how frustrating it is to feel like your verification documents aren’t being received, and we appreciate you raising this concern. To make sure everything reaches us correctly, please send your documents from the email associated with your account, and send each document in a separate email. This helps our team locate, review, and verify them without delays. Best regards Casino Experience Team