DuckeysReviews of duckeys.com

Ordered 16 days ago. No shipping information and seller does not respond to emails. Not a very good first impression. I ended up having to dispute the whole transaction with my bank as I could not get any response from the company. Save your money and stay away.

Made an order almost 3 months ago. Never received anything.

Still waiting since 4/25 and they refuse a refund. They have a Boston address listed that is close to where I live but it is actually a house. They don't answer the phone.

No product, no response, no refund... 3 months and counting... Terrible. Don't fall for it. Beware of fake reviews saying how wonderful things are... bs

Es un excelente producto cumple exactamente con las expectativas que tenía me encanta sin duda adquiriré ^^ más en el futuro ^^

placed an order on the 5th. First order, been looking at them a while, my wife's big into jeeps so ducks are a thing, but I didn't really bother to follow through until I saw the goat, then I did several bundles with additional pers (4 Quackeys, which had 2 free gifts, a mewkey, w\gift) a baakey and another gift then an additional limited offer discount for an additional key. 11 items, totalling roughly $120 Again, ordered may 5th, with immediate follow up email that my order was being processed. Since then they started immediately hitting me with 2, 3 marketing emails a day, but no email on shipping. started checking every business day since - no update. It's now been 12 days (business and non) since ordering and the website still says "we are preparing these items for shipping" of course my card was charged prompty, but I'v eseen nothing indicating they've actually shipped, including tracking the purchase both from their site and the Shop app. No response to hits on social media on their ads asking if they are experiencing a slow down, no indication that anything has gone wrong. Emailed today... 12 days after order to their customer service asking for a status update. reviewing online I'm seeing a few others who had similar tales, some saying they had shipping delayed for months once they did get notice. Their own website says they "try" to get orders out the same day they are made. so I don't think expecting some sort of update after 12 days is unreasonable. at this point if I don't hear back in the next 2 business days I'm going to presume they have no interest in doing anything more than taking my money and I'll be working with the card holder to refund my purchase. IF I hear back and IF I get my merchandise within two weeks of posting this I will ammend my review and possibly give back a few stars depending on the communication going forward, the quality of the packging and the quality of the merchandise there's no reason why a US based company that claims to be using USPS should have any issue delivering to me within 5 days using first class shipping, unless of course they are lying or delaying over inventory issues w\o communication as it stands I certainly wouldn't recommend doing business with them unless they clean up their act.

My Quackey stopped working/charging. I reached out to their customer service email and received a prompt response (less than 1 business day). Their customer service rep was easy to work with, empathetic to the issue and helped come up with a solution! The response timing and actions taken exceeded my expectations for a small company! I cannot say how happy I am with my Quackey and the support I got from Duckeys!

I ordered a regular duckey clicker and received one that makes the quack sound. I encountered some issues with it but the customer service representative was very helpful with trouble shooting what might be the problem and offering a solution. I think I’ll be ordering one of the cat ones soon.