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Drop Reviews | Read Customer Reviews of drop.com

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Electronics & Technology
Appliances & Electronics
Drop

DropReviews of drop.com

3.9611 reviews
Appliances & Electronics

Drop3.9

Reviews611 About Contact

Overall score

3.9 out of 5

Average

Average of 611 reviews

Distribution

5★60%
4★13%
3★4%
2★4%
1★20%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

drop.com

About Drop

Drop is a company that uses data and insights from community to create and curate products that help fuel people’s interests.

Drop (drop.com) has 611 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: drop.com
Website: drop.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Drop reviews

Showing 364 reviews with 5 stars · Clear filters

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Austin K.
Apr 11, 2024
Quality service
They put a sale on a week after I had bought an item and still reimbursed me the difference.
Response from DropApr 29, 2024
Thank you for leaving a review!
Report
enzyme
Apr 9, 2024
Best Open Back Headphones on the Market
This is my 3rd purchase from Drop... their Sennheiser collabs are absolutely top of the line and some of the best open back headphones on the market!! This time I bought a set on Friday, and checked on Monday and noticed the same pair went on-sale. I reached out and their excellent customer service instantly redeemed me the difference in price, no questions asked. 11/10 everytime with Drop
Response from DropApr 9, 2024
We're delighted to hear your feedback, thank you!
Report
댕댕이와냥냥이
Mar 28, 2024
빠른 답장 매우 좋습니다
빠른 답장 매우 좋습니다
Response from DropApr 9, 2024
Thank you!
Report
Jesse R.
Mar 21, 2024
price adjustment for a headset was…
price adjustment for a headset was painless!
Response from DropMar 21, 2024
Thank you for leaving us a review, Jesse!
Report
Lukas J.
Mar 17, 2024
Great service
Great service, really nice support :)
Response from DropMar 27, 2024
Thank you for leaving us a review!
Report
AlanBrockett
Mar 16, 2024
Fantastic experience with Drop return
Fantastic experience with Drop! The 30 day no questions asked return is pretty generous, and I waffled right up to the end. When I decided to return, it was a Saturday, but Jeanie noticed my request for RMA and got me that and a tracking label within hours. Super appreciate the amazing customer service.
Response from DropMar 27, 2024
We are happy to help!
Report
TN
Mar 15, 2024
Good customer service
I emailed them about the price protection policy and they refunded me within the day. Great customer service.
Response from DropMar 27, 2024
Thank you for leaving a review!
Report
Noam K.
Mar 7, 2024
My return was processed quickly
My return was processed quickly. Good experience
Response from DropMar 11, 2024
Thank you for sharing your experience!
Report

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