DropReviews of drop.com

A fun platform for discovering new products, but the prices are sometimes not actually better than traditional retailers, and the selection is narrowly focused. The highlight is their exclusive collaborations, which are usually very competitively priced and tailored to community requests.

I like the old format much better. At least it was consistent. Lately I am not sure if I can find what I want. Also, especially with up comming holiday, you would show some more items geared towards women. I could find a unique for my wife.

Great place to discover more products of our interests and getting a deal.

Shipping times could be better. Other than that good job.

I am happy to work with DROP, but many products cannot be ordered to Europe ...

I have purchased many things, mostly audiophile-related, through Drop over the past few years. Overall great products at good prices. However, it comes at the price of customer support and the ability to return defective or falsely advertised merchandise.

I don't know about other community, but so far, its been pretty good. I find that the some of the keycaps set and artisan feel quite exclusive, but can't really say for some of the keyboard accessories, such as keycap tray. In terms of response, I usually get a reply within 24 hours, though I did noticed that they have generic response for product delays. But it never felt unfair or anything. Long wait is part the experience when ordering product from Drop, especially for during the design process. Which I gotten used to. Still some room for improvement with regards to updating product.

The products are as expected, website is easy to navigate, and the company is quick to respond to issues and comments. They are slowly moving away from the user-submitted group buy format though, which brought me here in the first place. The Drop branded items are more pricey than alternatives, but I'm not discounting the quality of those items. The ones I've purchased are quite polished and well designed.