DropReviews of drop.com

Service was great! I accidentally ordered the wrong product and they helped me return the product without any questions asked.

Drop Honors Price Difference I ordered a product before noticing the next day that it went on sale. I contacted support, and the next day they resolved this by issuing a refund for the difference.

I frequently check this site for deals and appreciate the feedback provided by their consumers. Recently I purchased two new headsets a few days apart and the second set. This morning I noticed their was a 20$ difference in price in the set I had just ordered. I emailed their support after using their AI and they issued a partial refund of 20$ within an hr. It's still in process, but that is no different than any other refund I've recieved from major companies in recent history (2-3 months)

The customer support was clear, direct, and prompt. After suggesting a few possible ways of correcting the problem with the keyboard, they immediately suggested a replacement. Easy, quick, and courteous, with a good outcome.

Ordered headphones I thought I would love but they unfortunately they didn't fit my head comfortably. Reached out to Drop and they gave me a return slip and refund no questions asked, 10/10.

Had an issue that was my mistake in ordering. All worked out. Great customer service experience

Amy V. was helpful in initiating my return process for my pc38x. Good product, but I needed sound cancelling.

I got an amazing keyboard case (Planck v7) with keycaps and a case. Then was able to send the case and keycaps back after deciding not to use them, and I got a refund! Great customer service. Love drop