Arda M.
Blazingly fast responses
Blazingly fast responses, really kind support members. Worldwide shipping, reasonable prices. Just the best
Response from DropMar 6, 2024
Amazing, thanks so much for your review!

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Drop (drop.com) has 611 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
Showing 364 reviews with 5 stars · Clear filters
Arda M.
Blazingly fast responses, really kind support members. Worldwide shipping, reasonable prices. Just the best
Response from DropMar 6, 2024
Amazing, thanks so much for your review!
chipskeight
I purchased a Sense75 barebones keyboard, only to have the MSRP reduced by $50 while my order was in transit. I contacted customer support about it, and heard back in less than a day. Liz was very helpful and immediately agreed to refund me the money. Overall very pleased with my experience.
Response from DropMar 6, 2024
We're happy to help!
Josh
First off, the sound I'm getting from my PC38x headset is the best I've heard. Second, the customer support I received from Matthew was the best and easiest I've ever had. I forgot to rate his support on the ticket he opened for my issue and the ticket has since then closed and for that I am incredibly apologetic
Response from DropMar 6, 2024
Matthew will be thrilled, thanks for the compliment!
The M.
Unique products with something extra added. Have placed 5 orders and couldn't be happier. Of particular note is the Sennheiser HD6XX headphones. Very similar to their stock offerings (HD650) but over $100 cheaper! I'm a satisfied owner... Customer service was first rate and QUICK. They responded to my request in under 5 minutes and were able to immediately solve the issue. Will be a Drop customer for years to come.
Daniel
Great customer support. They were quick to help me out. And the keycaps I've received so far is outstanding.
Joseph S.
Customer service was prompt and professional, my issue was resolved as quickly and as best as could be reasonably expected. Katlyn was great!
Response from DropMar 6, 2024
Thank you!
Greg W.
Customer support was very quick and responsive. Almost to quick if there can be such a thing. Able to take care of my needs and then some. Would recommend the Drop company.
DoctorObviously ..
Incredible customer service! Was issued a refund immediately after a mistake was made.