Drone WorldReviews of drone-world.com

Like a previous post from someone else, I echo my absolute frustration with this company. They shorted me on my order with no indication as to when I would receive my order. I've sent three emails and called their number. I got no replies to my emails and the phone number is just a message saying "we're backed up". This is one of the worst customer service experiences I've ever had and the missing drone backpack that I haven't received is severely missed as I am an outdoor photographer who is trying to take advantage of good winter conditions to go out and get footage. It's likely this company has cost me at least one gig, if not more.

I ordered from this company even though my inclination is to order from larger vendors but Drone World had a statement on their site that vendors on Amazon might not be selling supported products. I bought one of their heavily advertised "kits" which included a pack for transporting the drone. When I unpacked it the pack was missing all the dividers inside that actually hold the drone in place--not at all like the pictures on their site. I sent two emails to sales support neither of which were acknowledged or answered. Finally I called their phone and got a recording that they were not answering the phone due to being overwhelmed by holiday traffic. There was a reference in the recording to "backpacks being backordered" but it wasn't clear if this applied to those of us who received defective backpacks and when these backpacks would actually arrive in the US. Carrying the drone around in its cardboard box is fairly inconvenient so I am not sure whether to call it a sunk cost and buy a replacement from a more reliable vendor since they aren't even answering customer calls and emails.

I started on a small, inexpensive drone for practice and then went to this. This is a great camera both for video and pictures. It takes a bit to be able to view it on the ipad and watch to make sure you do not hit trees but overall it's great. We live in South Carolina and the pictures of the ocean are so clear you can see the ripples in the wind. My only problem has been finding out any rules and regulations about flying the drone in public places. If anyone out there has any suggestions please let me know.

The staff was able to help me make the proper choices for my purchase

Drone world was great, had the Phantom 3 in stock and it came with a great kit with carbon fiber props, carry backpack etc. I used them again a second time to buy an extra battery and some other accessories and was equally pleased. Shipping was quick and free and everything I wanted in stock. Highly recommend for all DJI products.

Sold DJI reseller with interesting add ons. The three battery charger is handy though a bit unfinished.

Aside from the time it took to receive shipping confirmation, I have no complaints. They not only offer a great product, but deliver everything promised and do so with care. I have enjoyed this product, and look forward to my next purchase.

I had questions about spare parts and how to quickly get my drone repaired by the manufacturer ....the staff provided the shortest path to get my drone repaired and were very responsive to my inquiries