Drone WorldReviews of drone-world.com

well,, good I think I will visit often

I ordered my DJI Phanton 4 Pro+ V2.0 drone from Drone World on 12/8/18. My card was charged, and like many of the reviews I received no promised confirmation email, and they did not answer my email and phone inquiries. Just now on Christmas Eve, the UPS man delivered my drone. So I'm happy, I just wish the company was easier to deal with communication wise.

I had a great experience first time I called Drone world. It was the only company that would answer their phone and answer a lot of the questions I (complete novice) had. I decided to buy from them. Since then I've had a number of questions. Wrote them all down and have called a dozen times, left messages no call back. So I emailed. I got some questions answered but not all and quit responding. I don't know if something happened and they became short handed or what but started off good and now I can't get ahold of anyone. Still waiting on the rest of my shipment too.

I really think Drone world has a pretty good company... As you may have already noticed most customer service in this county blows... I have only been doing business with Drone-World for a shot period of time; But I can count three times I needed extra help, whether it was a problem I couldn't figure out, or that my repair need to be sped up so that I could have my drone back by the holiday... On three different occasions I had over the top customer services; Extremely satisfied with how they handled themselves in the most professional way and as you all know that is rare, very rare for that grade of service anywhere....

DroneWorld was great in the overall. I was disappointed that it took 3 months to get a product out of Asia. That being said, they were on top of always responding to my requests for updates about availability and shipping etc. I'm glad I waited it out and didn't cancel my order. Many thanks for great service and responses to my concerns about the ultimate getting of what I had ordered.

I rated a 4 only because of the order place to shipped length of time. I called after 3 weeks to find out the order was lost in the system. Also, when I ordered my drone, on a Monday morning it went into a shipped status but hadn't shipped through the carrier. I missed out on an outdoor wedding shoot which would have paid for half of the drone package. Your brand seems to be of high quality, but getting it out the door to the customer definately could use improvement.

carbon fiber props. are the best on the market it does exactly the way it is advertised, I bought the prop set for my DJI Mavic Pro.

Great website and great product