I haven’t gotten my product yet I want my money you rip off people
Response from DrivseMay 28, 2026
Thank you for your feedback. We’re really sorry to hear about your experience.
This isn’t the level of service we aim to provide, and we’d like to make things right. If you’re open to it, please reach out to us at [email protected] with a few more details so we can look into your case and assist you as quickly as possible.
We truly appreciate you bringing this to our attention—it helps us improve, and we’re here to help resolve this for you.
LH
Linda H.
I liked the shower head but received…
I liked the shower head but received the wrong sized filters. Drivse refused to respond. However, after my initial review Drivse reached out and made it right. They were apologetic and sent me additional filters for free. It was much appreciated! Thank you!
Response from DrivseMay 28, 2026
Hi Linda,
Thank you for taking the time to share your feedback, and I’m truly sorry to hear about the frustration you experienced with your order and previous communication attempts. I completely understand how disappointing it must feel when something arrives incorrectly and when you feel your concerns were not addressed promptly.
I also want to sincerely thank you for still liking the shower head itself despite the issue with the filters. That means a lot, and we truly appreciate you giving us the opportunity to make this right for you.
I’m happy to inform you that we can send you the correct size filters at no additional cost. Please confirm if you would like to proceed, and we will process the replacement immediately for you.
Additionally, since your order was placed in 2025, kindly confirm if the following shipping address is still correct:
7740 Uplands Way
Citrus Heights, CA 95610
United States
Once confirmed, we will prioritize your replacement shipment and ensure it is sent out as quickly as possible.
We truly appreciate your patience and the chance to resolve this for you properly. Our goal is always to ensure you are fully satisfied with both your product and your experience with us.
Best regards,
Ton
Drivse Support Team
VR
Vas R.
Order not received
I still havent received my order after 3 weeks. Haven't received any updates and all I keep getting is marketing and promotional emails
Response from DrivseMay 28, 2026
Thank you for sharing 🌸💧 We’re truly sorry to hear your order has not arrived yet 🚿✨ Kindly reach out to our support team here 👉 http://drivse.com/pages/contact-us so we can assist you promptly 🙌
SC
Stephanie C.
The customer service person that I…
The customer service person that I spoke with helped me out tremendously. He was great
Response from DrivseMay 28, 2026
Thank you for sharing 🌸💧 We’re delighted to know our customer service team was able to assist you so well 🚿✨ Your kind words and satisfaction mean a lot 🙌
CK
Christie K.
Shower head worked once then no water…
Shower head worked once then no water came through. Checked filter and was all slimmy. Must have been used. Filter does not go bad after one use. Contacted company refused to give a refund due to they do not except used merchandise! Will never do business with this company ever again.
Response from DrivseMay 28, 2026
Thank you for your feedback. We’re really sorry to hear about your experience.
This isn’t the level of service we aim to provide, and we’d like to make things right. If you’re open to it, please reach out to us at [email protected] with a few more details so we can look into your case and assist you as quickly as possible.
We truly appreciate you bringing this to our attention—it helps us improve, and we’re here to help resolve this for you.
GE
George
I found the new unit leaks where it…
I found the new unit leaks where it attaches to the hose that worked without leaking to the 1.0
Response from DrivseMay 28, 2026
Hi George,
I’ve read your review and understand your concern.
To help us check this further, could you please share your order number or the email address used for the purchase? You may also contact us directly at [email protected] (mailto:[email protected]), and our team will assist you as soon as possible.
We truly value every customer experience and would appreciate the chance to make this right.
Thank you for your time and understanding.
Best regards,
Patrick
Drivse Support Team
SH
Salina H.
we love it!🥳
we love it!🥳
Response from DrivseMay 28, 2026
🌸💧 We’re so glad to know you love it 🥳✨ Your positive feedback truly means a lot 🙌
PP
Pamela P.
Do not have your shower head and would…
Do not have your shower head and would appreciate it if you would quit sending me washers every month and billing me &30. Pamela Pehrson
Response from DrivseMay 28, 2026
Thank you for sharing 🌸💧 We’re sorry to hear about the subscription issue 🚿✨ Kindly reach out to our support team here 👉 http://drivse.com/pages/contact-us so we can resolve this promptly 🙌