Jan S.
When I ordered I also purchased filters…
When I ordered I also purchased filters (which was $110 for 6!!!) They recently charged my account $39.98 for a subscription filter replacement I didn't know about. (Why would I buy filters and sign up for auto shipments?) I got them to cancel. I'm now working with my bank on a refund as they won't issue me one. I WOULD NEVER PURCHASE FROM THIS COMPANY!!
Response from DrivseJun 23, 2026
Thank you for your feedback. We’re really sorry to hear about your experience. This isn’t the level of service we aim to provide, and we’d like to make things right. If you’re open to it, please reach out to us at [email protected] with a few more details so we can look into your case and assist you as quickly as possible. We truly appreciate you bringing this to our attention—it helps us improve, and we’re here to help resolve this for you.



