Bob B.
I think I will love the product however…
I think I will love the product however when ordering I expected to get everything you needed to install it but then you throw in the connections to make it a hand held shower head at the end at an extra cost was a bit miss leading almost causing me to cancel my order. In the first video about the shower head the filter only needed changing every 60-90 days and in the second one it went to once a month. Also misleading. We decided to proceed anyway ( just because we are fortunate enough to be able to) but have reservations about dealing with the company because of the way the product is advertised and sold.
Response from DrivseOct 13, 2026
Hi Bob, I appreciate you giving us a chance despite your reservations. I understand why the handheld accessories presentation and the differing filter replacement timelines felt confusing and left you questioning the purchase. Your feedback is valuable, and if you have any concerns after receiving your order, please email [email protected] so I can have the team address them directly.