Zach Bunting Zach B.
The wands arrived but
The shower wands arrived, I believe even earlier that expected however, without a house to connect with. Where/ what is my move... is one better than another for your product? Any insight is helpful. I bought them for my elderly parents...
Response from DrivseMar 28, 2026
Hi Zach, We sincerely apologize for the confusion with the shower wands arriving without the proper hose connection. We understand how inconvenient this must be, especially since you purchased them for your parents, and we’re committed to helping you resolve this properly. We take your concerns very seriously and would like the opportunity to review your case, guide you on the right hose and holder options, and work toward a proper resolution regarding your concern. Thank you for your patience and understanding while we work to address this issue. Our customer hotline is available Monday to Friday, from 9AM to 6 PM EST, at +1 844 764 0564 or you can email us at [email protected]. You can also find the hose & holder here 👉 http://drivse.com/products/shower-hose-holder Or reach our support team here 👉 http://drivse.com/pages/contact-us Regards, DRIVSE support team



