The filter gets brown and dirty after a week. The shower head itself is great with a pleasant bu cleansing spray. It used far less water but feels powerful, and the option to use it as a hand shower is a game changer.
Response from DrivseApr 3, 2026
🚿✨ That’s wonderful feedback, Christian! A powerful yet efficient spray that feels cleansing while using less water really makes showers more enjoyable. The hand shower option is such a smart feature—it adds flexibility and convenience. Your note about the filter discoloring quickly is valuable too, since it shows how much work the filter is doing. Love hearing how this setup has transformed your shower experience 💙
UG
Urayna Gonzalez M.
My experience with this product is… TOP NOTCH EXCELLENT
My experience with this product is amazing I have used it the a few times and each time it's better and better I noticed a difference with my hair and skin being softer and more radiant and my skin just the same iam am super excited that I bought this shower system and I was a little nervous at first to buy it but IAM glad I invested in it and it does exactly what it speaks about and absolutely it feels just as if you were going to a spa right in your own home and it's excellent with cold water just as much as with hot water and I will never go back to the old shower again thank you ion drops shower system.I would definitely recommend this product a two trillion stars plus ✨✨✨✨✨✨✨✨✨
Response from DrivseApr 3, 2026
🌟✨ Wow, Urayna, your excitement is contagious! It’s wonderful to hear how the shower system keeps impressing you with each use—softer hair, radiant skin, and that spa-like feeling right at home. I love how you describe it working beautifully with both hot and cold water, and your “two trillion stars plus” rating says it all. That kind of joy and confidence in your purchase is exactly what makes a product special 💙
SP
Sarah P.
Not happy with the pressure
Not happy with the pressure, and it looses heat!🤷♀️🤷♀️
Response from DrivseApr 3, 2026
Dear Sarah,
We sincerely regret the frustration you’ve experienced with the showerhead not meeting your expectations, including the water pressure and the loss of heat during use. Your concerns about product performance and overall satisfaction are taken very seriously, and we want to ensure this matter is addressed promptly and fairly.
We would appreciate the opportunity to review your case and explore possible solutions. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. We will work with you to provide guidance on adjustments, replacements, or alternatives to restore your satisfaction.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
JS
Jim S.
You sent me 2 shower heads without a…
You sent me 2 shower heads without a hose or anything to mount it with. Now i have to find something to mount it with. It doesn't work with my existing hose.
Response from DrivseApr 3, 2026
Dear Jim,
We sincerely regret the frustration you’ve experienced with receiving two showerheads without hoses or mounting hardware, and the inconvenience of needing to find a way to mount them yourself. Your concerns about product completeness and compatibility are taken very seriously, and we want to ensure this matter is addressed promptly and fairly.
We would appreciate the opportunity to review your case and confirm the proper accessories needed for installation. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. We will work with you to provide guidance on compatible hoses and mounting options so your shower can be used as intended.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
DB
Dorean B.
I cannot use my showerhead because (read above.)
I cannot use my showerhead because I do not have all the parts. I ordered:
1) two shower heads
2) two hose attachments
3)two ionDrops
4) 3 filters
Instead, I received:
1)five showerheads
2)two hose attachments
3)eight filters
4)NO ionDrops
I do not need five showerheads. We only have two showers. How do I return three showerheads? When can I expect the ionDrops as we cannot use what we have until we have all the parts.
Do I owe any more money? Somehow I don't think I do. Please correct this massive error. I am frustrated with the process.
Dorean Brazier
Response from DrivseApr 3, 2026
Dear Dorean,
We sincerely regret the frustration you’ve experienced with your order, including receiving five showerheads instead of two, eight filters instead of three, and not receiving the ionDrops you ordered. Your concerns about missing parts, excess items, and billing clarity are taken very seriously, and we want to ensure this matter is addressed promptly and fairly.
We would appreciate the opportunity to review your case and confirm the return process for the extra showerheads, as well as provide the missing ionDrops. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. We will work with you to correct the order, ensure you receive the missing items, and confirm that no additional charges are owed.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
BM
Barry M.
Return policy not reasonable
I contacted the company and attempted to return the shower head because I was not aware that the item required a monthly subscription for a new filter for the shower head to work as advertised. I was told I had to ship the item back to China which was obviously cost prohibited. I am not going to use the shower head and settle for a 40% or $16 credit on my purchase.
Response from DrivseApr 3, 2026
Dear Barry,
We sincerely regret the frustration you’ve experienced with our return policy, including the requirement to ship the showerhead back to China and the cost being nearly equal to the product itself. We also understand your disappointment in settling for only a partial credit rather than a full refund. Your concerns about both fairness and transparency in our policies are taken very seriously, and we want to ensure this matter is addressed promptly and fairly.
We would appreciate the opportunity to review your case and confirm the best resolution. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. We will work with you to clarify the refund process and explore options that reduce the burden of return shipping.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
DM
Dennis M.
Tried to cancel orders that I did not…
Tried to cancel orders that I did not order and emails are not going through. Scam.
Response from DrivseApr 3, 2026
Dear Dennis,
We sincerely regret the frustration you’ve experienced with unwanted orders and the difficulty of canceling them due to email issues. Your concerns about both order accuracy and accessibility of support are taken very seriously, and we want to ensure this matter is addressed promptly and fairly.
We would appreciate the opportunity to review your case and confirm the cancellation of any orders you did not authorize. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout
Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. We will work with you to stop any unauthorized orders and ensure your account is protected.
Thank you for your patience and understanding.
Best regards,
DRIVSE Support Team
MW
Malcolm W.
Just as Promised
The shower works just as you said it would. The fitting and changing the head was a breeze, I have noticed a feeling of just feeling good and it's only been a week
Response from DrivseApr 3, 2026
🚿✨ That’s wonderful to hear, Malcolm! Easy installation and already feeling noticeably better after just a week really shows how effective the shower system can be. Love that it delivers exactly as promised and leaves you with that “just feeling good” vibe 💙
