Drivo Rent A CarDrivo Rent-A-Car offers a wide range of cars available for rent in Newark EWR Airport NJ. We pride ourselves in our customer service, and hassle-free renting experience.
Drivo Rent A Car (drivo.com) has 698 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Degrak
Servicio muy bueno y rápido con representantes amables. Precios justos con el tiempo. Tenía un problemita pero los ayudaron con éxito.
Response from Drivo Rent A CarJul 30, 2022
Gracias por sus amables palabras y por esta maravillosa reseña. ¡Esperamos su próxima visita con nosotros!
Maged G.
Not Professional Nor reliable company. They canceled my confirmed Reservation, because I arrived three hours late. I wouldn’t recommend this company nor ACE to anybody
Response from Drivo Rent A CarJul 7, 2022
Hello, Maged Ghanem, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Sorry if it causes any inconvinience, however our grace period for picking up the vehicle is 2 hours. We would like to find a way to improve your experience, so if you are willing, please contact us at (855) 550-0008 or email us at [email protected]
Doug A.
Really positive renting experience. Nick was super helpful and very easy to work with!
Response from Drivo Rent A CarJun 20, 2022
Thank you for your business!
Brian Peralta A.
Nick Kim was so kind with me and he helped me with my problem.
Response from Drivo Rent A CarJun 16, 2022
Thank you for your positive feedback about our team.
Amy
Had a very bad experience the bus who was supposed to take me to the airport did not come staff refused to give me internet to ask for uber when i received the car employee made me pay expensive insurance or else I had to cancel my car cause I had international drivers license. When i returned the car i asked them several times to call the shuttle bus driver cause he was late 1h45mn the employee told me he couldn’t call him on his cellular phone cause maybe he was driving.
Response from Drivo Rent A CarJun 12, 2022
Amy, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 550-0008 when you have a chance or email at [email protected]. Thank you, and we look forward to hearing from you.
Boxer J.
This place is the worst company I have ever dealt with. The guy who helped us in Newark, Shawn, has the worst customer service ever. He even told us that is just the way people talk there. He saw our out of state ID’s and assumed we didn’t know the area but my wife and I are both from near the area and were home to see family. Our credit card was stolen so we used a different card than the one to pay and hold the vehicle and they charged us over 300 bucks for using a different card with the same name, same account, same everything except a different number. It seems like a scam to me!!
Response from Drivo Rent A CarJun 9, 2022
Hello, Thank you for leaving feedback. We sincerely apologize if you find your rental experience with us far from being perfect. We would like to address the situation you described, so please email at [email protected] so we could have a chance to resolve your situation.
Zougouna
Location de voiture à Coney Island New York. Mauvaise surprise. Obligation de souscrire une assurance US même avec paiement Visa Gold. Le prix de la location a doublé ! Aucune info précisant cela lors de la resa sur leur site web. Accueil très moyen, voiture ok Agence situé dans un quartier glauque. Choisissez plutôt un autre loueur...
Response from Drivo Rent A CarJun 9, 2022
Bonjour, merci d'avoir laissé un commentaire honnête. Nous nous efforçons de fournir le meilleur service et nous avons été très tristes d'apprendre votre expérience. Veuillez nous appeler au 855-550-0008 afin que nous puissions identifier le moyen d'améliorer votre expérience.
Fred in N.
I was impressed with the value and service. This is a nice, well run operation and I'll gladly return.
Response from Drivo Rent A CarMay 24, 2022
Hello Fred, Thank you so much for your positive feedback about our company. We can't wait to see you again!
