DriveReviews of drivemedical.com

I purchased a rise and recline armchair just over 6 months ago. The arm of the chair has started splitting. The chair cost me £1800 and they are trying their best to try and get out of the warranty accusing me of using cleaning chemicals on it. Looking like I'm going to be having a legal fight with them. Avoid this company at all costs.

I purchased a chair side table for my husband, who is on Hospice care. We really needed this table. It was missing a critical screw and customer service was not helpful. If you call the company for help, the answering machine tells you to go to their website and then hangs up on you. I went to their online chat and was told the screw would be mailed to me in 3 to 5 business days. I begged for overnight delivery. They refused. I was told that they would send me an email telling me the specs of the missing screw so I could buy one locally. It never happened. Now, I have a very ill husband, and a huge partially assembled chair side table in my dining room that I have to disassemble and mail back to Amazon.

After doing under 29 miles in one year, the scooter clunked to a sudden stop in the middle of a small, flat road at Street's Shopping Village. Only a whack with a hammer enabled me to get it off the road. Although its warranty is for 24 months, the repairer/seller has now had it for over 7 weeks. They charged me £95 to collect it, part fixed it, and now want me to pay for a complete new frame and fitting - several hundred pounds! AVOID.

Bought the auto fold scooter in July and it broke in the first week and left me stranded. Replacement scooter sent out but not in time for my summer holiday so that was rather ruined. Replacement scooter the charger port failed within 4 months. Folding mechanism also operates by itself and this is dangerous. Bought scooter online through Easy Living Mobility although they have a shop I cannot take it back there but have to pay to send it back to their central office and the expense of this is at my cost and it’s not cheap. So this is not a cheap scooter, so I would strongly advise you to look elsewhere for a more reliable scooter. As a disabled person you need something that is very reliable- so this is not that product. Now turning to trading standards as this product does meet the requirements of Consumer regulations.

I require a new part for my scooter a Drive are quoting 12 WEEKS delivery.So I'm stuck indoors with a very expensive clothes horse Terrible Service

I purchased a Drive Easy Rider mobility scooter (great product) but am having trouble operating the throttle lever because of severe arthritis in my hands. I found a twist throttle option available on their website so I phoned Drive to get a price for this. I received a curt response saying they only deal with their trade accounts and because I am just an end user then I will need to contact one of their trade accounts. I typed my post code into the account finder on their site and received details of 2 companies. When I phoned the first company they told me they had never heard of Drive Medical and they only work on tail lifts! The second dealer still hasn't come back to me over a week later! Will never buy a Drive Medical product again