DriveReviews of drivemedical.com

I previously owned a Drive Scout 4 scooter which had some issues and needed some repairs during Covid. Parts weren’t available so I purchased a new Drive Scout 4XL. It seems to me that the quality of this product has diminished. I am currently having issues with the front basket. The screws were continuously coming loose. I would tighten them only to have them come loose a couple of weeks later. I even used some thread lock in an effort to stop them from coming loose, however now it appears that the screws and the holes in the tiller post won’t thread on properly. It might be time to try a different brand of scooter.

After doing under 29 miles in one year, the scooter clunked to a sudden stop in the middle of a small, flat road at Street's Shopping Village. Only a whack with a hammer enabled me to get it off the road. Although its warranty is for 24 months, the repairer/seller has now had it for over 7 weeks. They charged me £95 to collect it, part fixed it, and now want me to pay for a complete new frame and fitting - several hundred pounds! AVOID.

I purchased a Drive Easy Rider mobility scooter (great product) but am having trouble operating the throttle lever because of severe arthritis in my hands. I found a twist throttle option available on their website so I phoned Drive to get a price for this. I received a curt response saying they only deal with their trade accounts and because I am just an end user then I will need to contact one of their trade accounts. I typed my post code into the account finder on their site and received details of 2 companies. When I phoned the first company they told me they had never heard of Drive Medical and they only work on tail lifts! The second dealer still hasn't come back to me over a week later! Will never buy a Drive Medical product again