DriveReviews of drivemedical.com

Bought three items. Transition bench for bathing does not have enough leg height adjustment to fit tub. Elongated raised toilet seat. Does not fit my Amercan Standard toilet. Afraid to try the bed rail. This stuff is going back. Disappointed. Seems sturdy enough just poor design. Do not recommend.

I previously owned a Drive Scout 4 scooter which had some issues and needed some repairs during Covid. Parts weren’t available so I purchased a new Drive Scout 4XL. It seems to me that the quality of this product has diminished. I am currently having issues with the front basket. The screws were continuously coming loose. I would tighten them only to have them come loose a couple of weeks later. I even used some thread lock in an effort to stop them from coming loose, however now it appears that the screws and the holes in the tiller post won’t thread on properly. It might be time to try a different brand of scooter.

If zero stars was available i would give them this. For past 3 days have been promised that an engineer will come to fix a broken electric bath chair. My friend is frail, has mobility issues as well as mental health issues and already has had a serious fall. Constantly told that an engineer will urgently come out, false promises. This firm is paid by local authorities to deliver a service, which they are not. We will also raise this with the Council. No care or consideration at all

I used to work for them. A terrible experience. Many people working there are their own bosses therefore everyone gives you a different response. You are a number. You are blamed for someone’s else responsibility and accused of things you do not do. I would stay away. You are not respected and are constantly stabbed in the back and lied about.

a wheelchair purchased two years ago is missing a small spring in the leg rest release. A spring. And Drive medical wants me to either buy a whole new set of wheelchair legs, or a whole new chair. The part costs 37.00 but now Drive medical is saying the part is no longer available. They sent me a list of parts providers of which none have the part and all are only willing to sell me a new wheelchair.

Shame on us for purchasing a product from this company without checking the reviews. We bought a simple overbed table which arrived via mail. The instructions were brutal. They don’t tell you what tools are required and the instructions themselves are tiny and difficult to discern. After seeing the other reviews, I’d be amazed if they’re n business much longer so any warrenty will just be as useless as their instructions. Very disappointed

Ultrafold scooter battery intermittent failed, 4 months old. Devilbiss will not deal with me, and the dealership, who said they would replace the battery pack has now refused to. I am now having to go to trading standards, and the small claims court.

Didn’t receive the extended legs rest Reviewed. Size: 18 InchStyle: Elevating Leg Rests I mailed Drive right away. Customer service was not very helpful, with a shattered ankle. They don't take responsibility... I urgently need a solution....!!!! But if you look at all the bad reviews of this product, it is scandalous that they still sell this wheelchair after all ... Unsafe, not to be trusted that "Company Drive Medical"!!!!!!