drinkbranders.comReviews of drinkbranders.com

Response from drinkbranders.comSep 9, 2021

Thank you so much for your review, Machele! The positive feedback is not taken for granted. Making it easy and serving our customers well is really important to us. We have always felt the personal designer for each order was a great perk and are happy to hear you like that as well. We'd love to see your finished products if you wouldn't mind posting a pic or 2 to our IG or Facebook page so we can see :-)

Response from drinkbranders.comSep 9, 2021

Thank you so much, David! We take pride in our competitive pricing and awesome customer service so thank you for your loyalty! We would love to see your finished product if you could to share on our Facebook or IG page :-) Thanks again!

Response from drinkbranders.comSep 7, 2021

Cat, Thank you so much for taking the time to review us again. Happy customers are of the utmost importance to us and we really appreciated your feedback to help us do better. We sincerely look forward to working with you again in the future. Big "thank you" again from the entire DrinkBranders Team! Hello again, Cat! We just wanted to let you know that we very much took your review to heart and while we still cannot control what's going on the current world, we did post a banner on our website letting our customers know about the stock issues and that they can call in for real-time information on items. Additionally, to ask that our customers with specific in-hands dates to let us know so we can communicate their options right away. We appreciate your feedback as well as you taking the time to share your initial experience regardless. If you would be interested in changing our review, you can do so at this link: https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review We hope to earn your business in the future as customer satisfaction is everything to us. Take care! Hello Cat, We are very sorry your experience made you feel we deserved 2 stars. Covid has been very difficult for most business, especially related to stock that is completely out of our control. With the numerous items we carry on our site, it's simply not possible to update the stock directly on our website as it is literally changing daily. Unfortunately we (and our manufacturers) are as frustrated as you with the timeliness of items being shipped. It is simply a tough time for everyone and we can only give each other some grace while we continue to serve our customers as best as we can--and that is our number one priority. We hope you'll give us a try again. Take care.

Response from drinkbranders.comAug 31, 2021

Hello Matt! We really appreciate you taking the time to share your experience and are so glad it was a great one! Serving our customers an all-around high quality experience is top priority and we thank you for your order! We love to see the final products after they are in our customer's hands if you'd like to share on our Facebook or IG page :-) Thanks again!

Response from drinkbranders.comAug 31, 2021

Hi Chris! Thank yo so much for your review! We pride ourselves in happy customers and are so glad you love your final product. We'd love to see a pic if you'd like to post on our Facebook or IG accounts :-). Looking forward to working with you again.

Response from drinkbranders.comAug 31, 2021

Thank you very much for your review! We are so happy that you're happy and hope to work with you again soon :-) We would love to see your drinkware swag if you'd like to share a pic on our FB or IG!

Response from drinkbranders.comAug 31, 2021

Thank you so much for sharing your experience and for your order! We would love to see your newly branded gear on our FB or IG! It's always fun seeing the finished product :-) We look forward to working with you again!!

Response from drinkbranders.comSep 9, 2021

Thank you so much for your review, Marshal! We would love to see pics of your bottles if you could post to our Facebook or IG account. It's always fun to see the finished product! Our customers are everything to us and we are so glad to hear you're happy :-)