DrinkBranders has your back!We love helping people and their brands succeed in the world of promotional drinkware. We’re known for our excellent customer service with knowledgeable people you can actually talk to. We offer quality products, your own Dedicated Graphic Designer and personal Custom Drinkware Expert. We’ll guide you every step of the way, from concept to delivery.
drinkbranders.com (drinkbranders.com) has 211 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
211 approved reviews, newest moderated first
Sarah
Would rate more stars if I could! They were amazing from start to finish and the end product exceeded our expectations.
Response from drinkbranders.comJul 13, 2021
Thank you so much! Our customers are everything to us so this means the world. We love seeing the finished product pics if you’re willing to snap one and share on our Facebook page 😊 Thank you again for your order !
WD Boyce Council, B.
Very Professional! Worked around issues that arose and got us our product. The few that new this was coming and knew it was being ordered were excited to see the final product. Can't wait to hand them out!
Response from drinkbranders.comSep 9, 2021
Thank you so much for your review and for your business! While Covid has posed some frustrating issues with stock and timing, we are so happy to hear you were pleased. Serving our customers well is very important to us and we look forward to working with you again!
Ryan
They were extremely fast and EXACTLY what I wanted. Quality is great, would definitely order some more!
Response from drinkbranders.comSep 9, 2021
Happy customers are everything to us! Thank you for the review. We are so glad it was everything you wanted. We'd love to see pics on our Facebook or IG page of the final products if you wouldn't mind sharing. Thanks again!
Georgie
I worked with Rick and Samantha on my order, and am so pleased with their ultra responsive communication style, the fast production + shipping turnaround, and the quality final product. I will definitely look to DrinkBranders for future corporate orders!
Response from drinkbranders.comSep 9, 2021
Thanks so much for the review, Georgie! We are so thankful for our awesome team and customer service is VERY important to us all. We can't wait to work with you again!
Craig
The whole experience went smoothly, from working with the artist to scheduling and shipping, and we ended up with custom Nalgene bottles for our Scouts for the same or less $ than we'd pay for plain ones at the national outdoor retailer.
Response from drinkbranders.comJun 27, 2021
Thank you so much for the order and your review, Craig! Would love to see the finished product if you’d please post a pic on our facebook or Instagram page :-)
Philip
happy with the order, logo looks great. I held back a star because the order shipped a couple days late, and you were out of stock of my favorite color choice. We changed the order due to the lack of inventory so that I could have the product for my busy season. When we did this, somehow my lid selections weren’t the same as my order. I would have preferred to have a variety of lid colors.
Response from drinkbranders.comSep 9, 2021
Thank you for your review, Philip! Sorry we didn't have your favorite color and that shipping was delayed a couple of days. Covid has unfortunately proven to be a huge pain in the bum for so many industries and we are doing the best we can with what we've got right now. We will continue to be up front and serve our customers the very best that we can! Stock is finally getting better again and we'd love to continue earning your business--this time with all the fun lid colors too :-)
Melissa
Very nice company to work with. Quick on responses, polite, and I was even able to call and talk to a live person. What I liked best was that they were local as in the same state as the company I work for. I really like to support locally if possible since the pandemic has really hurt businesses. My order arrived within 2 weeks of finalizing order.
Response from drinkbranders.comSep 9, 2021
Thank you for your review, Melissa! Having excellent customer service with real, live humans is really important to us and we are glad that you were happy. High Five to The Mitten State! It's so fun for us to have orders in Michigan :-) We'd love to see pictures of your final product if you can post on our IG or facebook page! We hope to work with you again soon!
Kate
I work for Zappos and during a recent project of ours we decided to go with DrinkBranders for some custom water bottles. Between Steve (sales) and Samantha (designer) we were 100% taken care of. From my very first call they were incredibly reliable, thoughtful and a pleasure to communicate with. Steve laid out the entire process from the very beginning and every single detail including pricing, mock ups, delivery etc was executed to perfection. That is hard to come by! Samantha worked with our tight schedule to delivery mockups quickly and help with color adjustments. Marcus and Bryan checked in a couple days after we received the bottles to check in and make sure we were happy, which was a really nice plus. We definitely are happy and will absolutely be using them again for our upcoming projects. Big thank you to the DrinkBranders team for everything, we are excited to have found a great partner to work with! /Kate
Response from drinkbranders.comSep 9, 2021
Thank you so much for your review, Kate! This one especially tugs on the heart strings as my husband and I started DrinkBranders about 7 years ago. During that process we read Tony Hsieh's book "Delivering Happiness" and felt sincerely inspired. We made many decisions during that startup process (hiring, philosophy, team, service, etc.) with Tony and his book in mind. To come full circle and get an order from YOU (Zappos) was a pretty emotional validation for us. So, thank you again. If you have any pics of your final product, we'd love to see them on our IG or Facebook page! We look forward to working with you soon! :-)