DriftReviews of drift.co

When you buy something it automatically sets up an automatic subscription without your knowledge

I had an absolutely infuriating experience with Drift that makes me seriously question the legitimacy of how this company operates. Without my knowledge, permission, or any form of consent, Drift somehow signed me up for a subscription to their product. I never agreed to a membership, never created an account, and never authorized recurring charges or product shipments. Yet somehow Drift decided it was acceptable to process orders and send products to me as if I had willingly subscribed. This is not a simple mistake—it’s completely unacceptable. No ethical company enrolls someone in a subscription service without clear, verifiable consent. The fact that Drift was able to start processing orders and shipping products to me without my authorization is deeply alarming and frankly is deceptive. Even worse, trying to fix the problem turned into a frustrating waste of time. Instead of immediately correcting what was clearly an unauthorized subscription, I had to deal with the headache of sorting out a mess I never created. No customer should ever have to chase down a company to cancel a subscription they never signed up for in the first place. This kind of behavior completely destroys trust. It feels like a predatory setup designed to quietly enroll people and hope they don’t notice. Either way, it’s unacceptable. I strongly warn anyone considering Drift to be extremely cautious. Check your accounts, watch your billing statements, and think twice before giving this company any information. Based on my experience, their subscription practices are deeply concerning and not something I would trust.

Save yourself some money and get some good quality car freshener from you local store. These are not not worth even 20-30% of the price the charge just for 'something different looking', they don't even look that premium. Fragrance too strong at first and then dies out quickly. When something goes wrong (they didn't even ship my full order!) the customer service is pathetic to a point they won't even reply for days even after multiple emails!

I enjoy the fragrance. Smells wonderful when I enter my apartment. And I will recommend it to everyone I know.

Placed a one time order as a Christmas gift and now being charged $55 for another order. I did not sign up for their subscription service. They are nearly impossible to contact to cancel, the merchant phone number listed on my credit card is a non working number and no response from email address found on their website (which was difficult to find). Having to cancel credit card to avoid future charges and as the claims department investigates in my attempt to get charge reversed. Same thing happened to my husband and hundreds of similar stories on a Drift Facebook page I found. DO NOT ORDER!

I use these in my car, in my closet and shed! Love the pleasant fragrance!

Customer service is great, fast responses thru e-mails without problems. So far, I’ve found my favorite scents unless I get a sample card I’m sticking to the one I have.

My car has never smelled better. I love the scent and the ease of use.