Lynn M.
The aroma is wonderful though the…
The aroma is wonderful though the little bottles don’t last very long.

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Drift (drift.co) has 1,836 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Lynn M.
The aroma is wonderful though the little bottles don’t last very long.
Bruce B.
The reason I stopped my subscription over a year ago was due to the fact that your scents were just not lasting like they used to. I have always had the wood refreshers and they used to hold the scent for almost 30 days until I got my next one…Fast forward to today, and the scent may last upwards of 1-1/2 weeks and then it’s gone; and we’re not even into the summer months yet. Really disappointing. I understand that everything is expensive and we cut where we can, but I feel that the quality was cut with your products now, and I won’t be back. We had a good run and it was great while it lasted. Have a great day.
Response from DriftMay 2, 2026
We’re truly sorry to hear this and appreciate you taking the time to share your honest feedback. It’s especially disappointing to hear this from a long-time customer who previously loved our wood fresheners. We understand your frustration, and this is not the experience we want for our customers. Your comments regarding scent longevity and product quality have been noted and will be shared with our team for review. We genuinely appreciate the support you gave us over the years and are sorry we’ve let you down. If you’d be open to it, please reach out to us at [email protected] we’d value the opportunity to make this right.
Luís M.
The company has an outstanding after order customer service.
Stephen R.
GREAT CUSTOMER RELATIONS
mike P.
Great smelling product, just keep in mind you are purchasing a subscription. I didnt realize this however it was easy to cancel before the second month was delivered and I was given a refund.
Sharon
The scent can last in a month. It’s worth what you pay for.
CAROL A W.
Didn’t expect much but they are awesome n I will begin the subscription to begin do I don’t run out
James G.
As I try to reorder refills, the website doesn’t allow me to order without signing up for a subscription.
Response from DriftApr 26, 2026
Our fresheners are available on a subscription basis. We do make it as flexible as possible. Once you place an order and activate your account, it is very easy to go in and change the next order dates, swap scents, or cancel altogether at any time. You can also reach out to us at [email protected] and we'd be happy to help get you sorted on the refills.