DribbleupDribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Dribbleup (dribbleup.com) has 301 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Equipment & Associations · Poughkeepsie, New York
Excellent
Equipment & Associations · Amherst, New York
Excellent
Equipment & Associations · New York, New York
Excellent
Equipment & Associations · New Rochelle, New York
Excellent
Showing 204 reviews with 5 stars · Clear filters
Constance J.
I purchased this for my son and thought it would be great for him. Unfortunately he didn’t agree. 🤣 Nonetheless, I think this is an awesome idea. Customer Service was amazing in assisting me in returning it. I highly recommend this product!!!
Response from DribbleupFeb 27, 2024
Hey Constance, we understand that sometimes things don't work out as expected. We always strive to provide fast, helpful, and friendly service. Thanks for your great review. 😁
Bonnie K.
Thank you for all of your help! Your response to emails asking for help is amazing! Good help and support is hard to find these days but you all have made it look EASY!
Response from DribbleupFeb 27, 2024
Thanks for the acknowledgment Bonnie! 😀 We work hard to provide fast, helpful, and friendly support. Feel free to reach out any time you have questions, we're available daily through live chat and email 8a-11p ET.
Christopher H.
So far so good. Customer service was excellent! I some how managed to order the wrong size basketball and it was handled within a few hours. Can't wait to see the progress of my boys once we receive it. Definitely will be back with an updated review.
Response from DribbleupFeb 27, 2024
We're happy to resolve any issues quickly and hope your boys enjoy Dribbleup. Thanks for the kind review, Christopher!
Elsa M.
I’m bought a soccer ball and a basketball for my nephews. The basketball wouldn’t hold any air. Customer service was EXCELLENT! I got a replacement in the mail in a week!
Response from DribbleupFeb 27, 2024
It's not often, but we're happy to quickly resolve any product issues. Our support is available every day through live chat and email 8a-11p ET.
Lela
The ball we received was defective. After a quick chat and an emailed picture of the ball we were shipped a new one without any question. Great customer service.
Dan
I purchased the Dribbleup basketball, plus a program subscription, as a Christmas present for my grandson. He loved it, and, almost immediately, noticed improvement in his dribbling as well as ball handling skills. Unfortunately, the ball started leaking air and had to be inflated after each use. After explaining the situation Dribbleup of the problem, they sent a new basketball, with very few questions asked. I couldn’t be more pleased with their understanding and quick response. Their customer service is excellent!! Thank you, Dribbleup!!
Matt H.
I had ordered the wrong size ball in the process of ordering. I must have overlooked the option while filling out the order. I received an adult size ball, 29.5 and needed the size smaller (28.5"). The DribbleUp team was very helpful and sent out a return label at no expense. A correct sized ball was sent back out. Thank you
Herbert K.
What a great company! Incredibly responsive to all questions, and they provide quality products. My grandson already purchased their soccer ball, and asked for a Dribble Up basketball for his birthday. It arrived today and he is so excited to start his training regimen. The best part is this company does NOT charge you multiple monthly training app charges for each product. Very rare to find a supplier today who rewards their loyal customers!