DribbleupReviews of dribbleup.com

I ordered my son basketball for Christmas, I didn’t received it. Customer service very unprofessional. Very disappointed customer, can’t review the product because I didn’t received it. And no one wants to help.

Don't do it! You will never receive reminders or receipts for the $10 a month charge. And that will continue forever! So think of the equipment as a single $200 or $300 ball. Quality isn't worth it. Most of the 5-star reviews are given right away - I'm writing this over a year or two later (and only after finally noticing the recurring credit card charge for the gift). They are honest with the sales pitch - activation is upon delivery (whether a kid uses it or not). Customer service will not care about you - I've already corresponded with them prior to posting this. I would strongly discourage purchasing any of their products.

Ball arrived Saturday, via mailman handing it to my son (who it was intended for as a Christmas gift). By Sunday, I am being charged a fee for something that isn't even being used nor opened for another 15 days. I feel like I basically just paid $40 for a yellow basketball. I feel bamboozled and conned.

Was charged a monthly membership fee without being aware. Customer service agent “Mark” was extremely rude and not helpful to our cancellation process. Thankfully a higher up made all right. Will not recommend this product because of the hidden costs associated.

Ordered as a gift and got lost in the mail, not their fault. However, since it can no longer be a gift since it’s been lost so long, I asked for a refund as I don’t need it anymore. They refused and are still sending another one just for me to return it, if it actually arrives. They also charged me for the monthly membership when I never even authorized it nor did I receive the product. Never again.

I did not like having an expensive subscription sprung on me after ordering. This is such a gimmick to create a subscription you forget about and they're just cashing in each month until you realize and finally cancel it. Focus on selling the product and not sucker people with a subscription!

Placed an order for 2 smartballs and after 2 weeks and already being charged I never received my product. Customer service was terrible and unhelpful and no one could ever provide tracking information for my order status. I ended up requesting a refund. Beware when ordering!

It is advertised as a "smart" ball. In actuality it's litterally a regular basketball. Regular weights, regular everything. The color is the only thing different from some equipment and not even all other equipment. So you pay 8 to 10 times the normal price for a regular item or ball then are required to have a subscription. I would have had more respect if they just offered a how to dribble or workout app without using the false advertisements of their products being " smart" when they are exactly the same thing as a basketball bought from any retail store for about 8 bucks