Alonda H.
Hazel was Amazing/ very understanding…
Hazel was Amazing/ very understanding and helpful; was able to assist me with no problems…

Dribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Dribbleup (dribbleup.com) has 301 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Equipment & Associations · Poughkeepsie, New York
Excellent

Equipment & Associations · Amherst, New York
Excellent
Equipment & Associations · New York, New York
Excellent
Equipment & Associations · New Rochelle, New York
Excellent
Showing 204 reviews with 5 stars · Clear filters
Alonda H.
Hazel was Amazing/ very understanding and helpful; was able to assist me with no problems…
Maria E.
They have great customer service. Their app is useful. It provides my child a good option for a workout while practicing how to dribble.
Response from DribbleupOct 21, 2024
Thank you so much for your kind words! We're thrilled to hear that both our customer service and the app have been helpful for your child’s workouts and dribbling practice. We’re committed to providing the best experience possible, and it’s great to know that we’re making a positive impact. If you ever need anything, we’re here to help!
Chris L.
Excellent customer service!
Response from DribbleupOct 21, 2024
Thank you for the great feedback! We're glad to hear you had a positive experience with our customer service. If you ever need any further assistance, we’re always here to help!
Vinnie D.
Dribbleup customer service was excellent. Prompt and helpful responses for an issue with a recently purchased stand. They went above and beyond, which is the type of company you want to work with for your children's development in sports. I'd recommend anyone to sign up and feel comfortable about any questions or issues that may arise with your purchase. That's hard to find these days!
Response from DribbleupSep 13, 2024
Customer Service is super important to us, thanks for letting us know about your experience.
Kristy
Like the others are saying, I too came here to praise the customer service. Our order tracking was showing no movement and was a birthday gift, so I emailed customer service. They immediately shipped a new order. Our daughter couldnt wait to get started. The drills are challenging (she just turned 6), but it is something she can work toward. Thankfully, she doesnt get discouraged quickly, so this is a good product for her. I do wish the beginner levels were slower to demo - we have to pause and restart and help her understand what she’s supposed to be doing. Eventually, she’ll be more independent, but with the younger kids, you’ll need to be present.
Response from DribbleupSep 13, 2024
We appreciate your acknowledgment! It's our goal to ensure a great experience, and quickly resolve any issues.
MW
I will start by saying the product (Dribble Up Baseball Glove) did not work for us. I knew pretty much right away my kids did not have the patience or discipline to go through with the tutorials/drills. The return process was so easy and I received a return label within minutes of placing my request. The company also refunded my subscription to the app right away. I am beyond impressed. Even though the product was not a good fit, this company has secured a customer for life due to the amazing customer service.
Response from DribbleupSep 13, 2024
We understand that sometimes things don't work out as expected, and that's ok. We're happy to make returns quick and easy. Hopefully, you'll consider us again for baseball, basketball, or soccer training.
Tobi
My son loved the video lessons and great technical support.
Uyskhleb
I ordered the wrong size ball for my son. Customer service was so fast and no question asked. We got our shipment within couple days. My 10 year old son loves it. I’m loving it! Thank you Grace.
Response from DribbleupFeb 27, 2024
We're happy to hear your son loves Dribbleup and you received the correct size ball quickly!