DribbleupDribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Dribbleup (dribbleup.com) has 301 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Equipment & Associations · Poughkeepsie, New York
Excellent
Equipment & Associations · Amherst, New York
Excellent
Equipment & Associations · New York, New York
Excellent
Equipment & Associations · New Rochelle, New York
Excellent
Showing 204 reviews with 5 stars · Clear filters
Kim S.
Great customer service, super speedy and responsive.
Response from DribbleupJan 9, 2025
Thank you for the kind words! We’re so happy to hear that you had a positive experience with our Customer Service team. We strive to be quick and responsive, and we’re glad it made a difference for you!
Anna W.
We realized we had double ordered the balls, two of them. Within 1 minute of emailing customer service I had a return label. Amazing service, waiting for Christmas to give to the grand kids, but They look amazing.
Response from DribbleupJan 9, 2025
Thank you for sharing your experience! We’re glad we could quickly assist with the return label. It’s wonderful to hear that the balls look amazing, and we hope the grandkids love them when they get them!
Don A.
One of the three balls we ordered got shipped to the wrong location. They immediately sent out another ball to complete the order. Amazing customer service!
Response from DribbleupJan 9, 2025
Thank you for your feedback! We’re so glad to hear that our Customer Service team was able to quickly resolve the issue and get the correct ball to you. We always aim to provide prompt and helpful support, and we’re thrilled that you had a positive experience!
Stan B.
Excellent customer service that solved my problem promptly!
Response from DribbleupJan 9, 2025
Thank you for your feedback! We’re happy to hear that our Customer Service team was able to resolve your issue quickly. We always aim to provide prompt and helpful support, and we appreciate your kind words!
Lauren B.
Wonderful customer service. Easy exchange. Had the new ball at my doorstep the day after I dropped the wrong ball at usps. Even got a free return label. Highly recommend!
Response from DribbleupJan 9, 2025
Thank you for the kind words! We’re so happy to hear that the exchange process was smooth and that you received the new ball quickly. We’re glad we could make the return process easy for you. We appreciate your recommendation and hope you enjoy the new ball!
Sheila J.
The customer service is exceptional. They listen with patience and handles questions and issues very professionally. They truly stand by their promises of streamlined delivery. My grandson’s will be truly happy their gift was received on time and not lost in the mail handling chaos.
NANCY
Highly recommend, great customer service ! Realized after placing my order it was the wrong size and they changed it right away, no issues. Also concerned because of postal issues i would not receive it for my grandson's Christmas present but was pleasantly surprised to receive it yesterday ! Also all communication was very pleasant.
Nicole S.
Upon realizing that I ordered the wrong product after reaching out to customer service, they sent me a shipping label in order to get me out the right product. Great customer service!